Senior Program Manager, Operations, Brazil Operations

Há 2 horas

São Paulo, São Paulo, Brasil Amazon Tempo inteiro
DESCRIPTION

We are seeking a dynamic and results-driven Country Leader to spearhead our Ultrafast Delivery Operations in Brazil. This strategic leadership role will be responsible for defining, developing, and executing Ultrafast Delivery initiatives while managing end-to-end operations across the country.

Position Overview:

As the Senior Program Manager for Ultrafast Delivery Operations, you will drive the strategy and execution of our ultrafast delivery services, ensuring operational excellence and market leadership in Brazil. You will build and lead high-performing teams while working closely with cross-functional stakeholders to drive innovation and operational efficiency.

Key Responsibilities:

  • Develop and execute comprehensive strategies aligned with business objectives and market demands
  • Lead and scale operations across multiple locations, ensuring consistent service quality and customer satisfaction
  • Build, mentor, and develop high-performing teams while fostering a culture of excellence and innovation
  • Drive operational improvements through data-driven decision making and process optimization
  • Collaborate with retail partners, operations teams, and global stakeholders to implement best practices
  • Manage P&L responsibilities while ensuring sustainable growth and profitability
  • Identify and execute opportunities for innovation and operational efficiency
  • Navigate complex stakeholder relationships across retail, operations, and support functions

Core Competencies:

  • Bias for Action: Ability to act decisively and execute quickly in a fast-paced environment
  • Ownership: Takes full responsibility for results and demonstrates strong accountability
  • Dive Deep: Strong analytical skills with attention to details and metrics
  • Leadership: Proven ability to hire, develop, and retain top talent
  • Innovation: Track record of implementing creative solutions and driving continuous improvement
  • High Standards: Demonstrates commitment to operational excellence
BASIC QUALIFICATIONS
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in program or project management
  • Experience in English-language communication skills, both written and verbal
  • Bachelor's degree
PREFERRED QUALIFICATIONS
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Senior Program Manager, Operations, Brazil Operations

    Há 4 horas

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    We are seeking a dynamic and results-driven Country Leader to spearhead our Ultrafast Delivery Operations in Brazil. This strategic leadership role will be responsible for defining, developing, and executing Ultrafast Delivery initiatives while managing end-to-end operations across the country.Position Overview:As the Senior Program Manager for Ultrafast...

  • Brazil Operations Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil EZSVS USA Tempo inteiro

    Location: São Paulo, BrazilAbout the RoleWe are seeking an experienced Operations Manager to lead our Brazil operations in the IDC industry. This role is responsible for regional business planning, operations management, team leadership, and customer engagement, ensuring smooth delivery and continuous business growth.Key ResponsibilitiesLead overall...

  • Program Manager, Operations

    Há 7 horas

    São Paulo, São Paulo, Brasil Xometry Tempo inteiro

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...

  • Safety Operations Senior Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Meituan Tempo inteiro

    About UsKeeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a...

  • Senior Operations Manager

    Há 5 dias

    São Paulo, Estado de São Paulo, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Safety Operations Senior Manager

    Há 5 dias

    São Paulo, Estado de São Paulo, Brasil Keeta Tempo inteiro

    Job Description:As the Safety Operations Senior Manager, you will play a pivotal role in building the future of safety response operations. You will be responsible for build and overseeing critical incident emergencies, managing internal teams and business process outsourcing (BPO) related to safety operations, and ensuring optimal safety performance through...

  • Operations Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Key ResponsibilitiesProvide timely and meaningful reporting to senior management.Plan and implement strategies to ensure account profitability.Handle client interactions and manage escalations (calls or in-person).Conduct regular reviews with Account Managers and other departments to ensure SLA adherence.Monitor daily productivity against defined service...

  • Operations Manager

    1 dia atrás

    São Paulo, Estado de São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Key ResponsibilitiesProvide timely and meaningful reporting to senior management.Plan and implement strategies to ensure account profitability.Handle client interactions and manage escalations (calls or in-person).Conduct regular reviews with Account Managers and other departments to ensure SLA adherence.Monitor daily productivity against defined service...

  • People Operations Analyst

    Há 7 dias

    São Paulo, São Paulo, Brasil DoorDash Brazil Tempo inteiro

    About the TeamAt DoorDash, people are our most important asset. As we continue to grow in Brazil, we're building a People team that delivers an exceptional employee experience while ensuring full compliance with local regulations. The People Operations Analyst will play a critical role in this journey. You will support day-to-day HR operations, help...

  • Operations Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Ant International Tempo inteiro

    As we prepare to launch our licensed operations in Brazil, we're seeking a strategic yet hands-onOperations Managerto establish and lead all operational functions on the ground in São Paulo.Leveraging Ant International's core platforms for payments, compliance, reporting, and risk, your critical role is to operationalize these global capabilities in the...