Regional Driver Experience

1 semana atrás

Belo Horizonte, Minas Gerais, Brasil Meituan Tempo inteiro

About Us
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a year. Building on that momentum, we entered Saudi Arabia in 2024 and soon expanded to over 20 cities. In 2025, we accelerated further, launching in Qatar, Kuwait, and the UAE within a remarkable 40-day span. This was followed by our entry into Brazil, progressing from a pilot in Santos and São Vicente to an official launch in São Paulo, with more destinations ahead.

What You'll Do

  • Conduct weekly interviews with couriers to gather insights, feedback, and screenshots. 2.Monitor and report competitor strategies, including pricing, incentives, and operational tactics. 3.Share insights with City BPs and Pricing to support fee and strategy adjustments. 4.Support go-to-market efforts in new cities: map risks, understand cultural barriers, and identify demand zones. 5.Track courier satisfaction, cancellations, online behavior, and fraud indicators. 6.Build and maintain a centralized database for courier intelligence and competitor benchmarks. 7.Ensure courier training is completed and effectively understood. 8.Run in-field tests of new product features and provide structured feedback. 9.Maintain high-quality WhatsApp courier groups, encouraging engagement and removing inactive or infiltrated members. 10.Submit monthly reports on courier behavior, performance issues, and field recommendations.

What We Need From You

  • Experience in field operations, logistics, or customer service. 2.Currently enrolled in higher education (any field). 3.Willing to travel frequently and adapt to different city dynamics. 4.Strong communication and relationship-building skills. 5.Organized, proactive, and able to work independently.

What Makes This Role Exciting

  • Opportunity to work in multiple cities and understand diverse market dynamics. 2.Fast learning environment with exposure to operations, pricing, and strategy. 3.Autonomy and ownership from day one. 4.High visibility role with direct impact on company decisions. 5.Career growth into Operations, Strategy, or City Management roles. 6.Work closely with cross-functional teams across regions.

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