Account Manager

Há 3 dias

São Paulo, São Paulo, Brasil Flyer One Ventures Tempo inteiro

Overview
Flyer One Ventures is an early-stage VC fund that invests in startups from Europe and North America.
It has invested $35M in over 60 startups.
The team also helps portfolio companies with recruitment and connects them to industry experts.
We are currently looking for an Account Manager (Post-Sales) for our portfolio company, Awesomic.
Awesomic is a web app that matches businesses with the best-fit talents using an AI-driven algorithm.
Since our founding in 2020, Awesomic has completed 14,000+ tasks for 4,000+ clients, including Reface, Lift99, SilviaTerra, Y Combinator startups, and various VC funds.
Qualifications
3+ years in an Account Manager, Customer Success, or Sales role—preferably in a startup, SaaS, or creative agency setting.
Fluent in English.
Strong commercial acumen with a proactive, sales-oriented mindset—you love spotting opportunities and going after them.
Highly organized and independent: you thrive in fast-paced environments and take full ownership of client outcomes.
Exceptional communication and interpersonal skills—you build trust fast and tailor your style to diverse client types.
Familiar with tools like HubSpot.
Strong psychological maturity to handle challenging or high-pressure situations with resilience and professionalism.
Responsibilities
Own post-sales relationships with a portfolio of clients, ensuring their success and growth with Awesomic.
Act as the strategic point of contact for clients after onboarding—guiding them, identifying opportunities, and building loyalty.
Proactively identify expansion opportunities (upsell/cross-sell); work closely with sales and product to drive value.
Conduct regular check-ins and strategic reviews with clients to understand business goals and align service offerings.
Maintain CRM hygiene and track key metrics related to client growth, satisfaction, and retention.
Build strong relationships with decision-makers to become a trusted advisor.
Monitor client usage, identify friction points, and solve issues before they escalate.
Educate clients on features and new services that add value to their workflow.
Benefits
You'll join the coolest community of goal-driven people who love what they do and are ready to change the game with innovative decisions.
You'll have the opportunity to work closely with Roman Sevast and Stacy Pavlyshyna, Founders of Awesomic, YC alumni, and Forbes 30 Under 30 honorees.
You'll have unlimited prospects to develop as a professional.
You'll benefit from a mental health support program, a work laptop (MacBook), unlimited vacation days, coverage for courses and other learning activities, health insurance, and the ability to work in a hub in Warsaw, Kyiv, or Lisbon, or remotely.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industry: Venture Capital and Private Equity Principals
Join us to apply for the Account Manager (Awesomic) role at Flyer One Ventures and be part of a growing portfolio of startups.
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