Opportunity To Evolve Fraud Case Intake Platform
Há 6 dias
About Case Management: We're looking for a detail-oriented intern to join our team.You'll help evolve our fraud case intake and resolution platform - an essential tool for streamlining fraud signals across departments and improving operational workflows.Key Responsibilities:Assist with intake, tagging, and triage of fraud-related case submissions;Document return materials processes for traceability and evidence handling;Support creation and refinement of SOPs for fraud and marketing workflows;Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs;Participate in testing and feedback for new platform features;Help draft reports and identify opportunities for automation and process improvement.Requirements:Currently pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);Strong academic performance and attention to detail;Passionate about structured processes and operational efficiency;Comfortable working across tools like Jira, Confluence, and Excel;Curious about fraud prevention, financial crimes, and enterprise automation;Proactive communicator with strong English skills (written and verbal).Benefits:Paid internship; 30-hour work week (Monday–Friday);Hands-on experience with a global company;Mentorship, professional development, and networking;We celebrate diversity and are committed to creating an inclusive environment for all employees.
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