Technical Expertise Specialist

Há 6 dias

Porto Alegre, Brasil Bebeetechnology Tempo inteiro

**Senior IT Support Professional Opportunity**At our organization, we're seeking a seasoned Senior IT Support Engineer to join our rapidly growing team in a dynamic environment.This role is ideal for individuals with outstanding IT support skills, a deep understanding of cloud-managed infrastructure, and expertise in supporting a globally distributed workforce.This senior engineer will be responsible for delivering top-tier support to our global user base and ensuring seamless daily operations across hardware, software, network, and collaboration tools.They will lead IT infrastructure and collaboration technology projects for a distributed workforce, ensuring high availability, performance, and security.This role involves managing and enhancing Workspace ONE UEM deployments for zero-touch device provisioning, lifecycle management, and security compliance.This position requires strong technical skills, a proactive attitude, and an interest in AI technologies.Ideal candidates should have 7+ years of IT experience, preferably with at least 2 years in a senior or lead role supporting a remote or hybrid workforce.Key qualifications include proven experience providing exceptional IT support to a globally distributed, remote workforce, as well as experience supporting Mac, Linux, and Windows platforms in a corporate environment.Demonstrated success in driving IT automation or process improvements with measurable outcomes is also highly desirable.Prior experience in a startup, fast-paced, or agile environment is also preferred.We are committed to Equal Employment Opportunity and do not discriminate based on various factors, including race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws.

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