Technical Customer Experience Specialist

We are seeking a dynamic specialist to drive successful customer onboarding and provide ongoing technical support. Main Responsibilities: Lead customer implementations through comprehensive onboarding sessions via video conferencing Assist clients with setup & configuration of customer workspaces including locations management, user roles & permissions,...

As a technical support specialist, you will provide timely and effective assistance to customers regarding the installation, setup, operation, and maintenance of energy storage systems. Your key responsibilities include troubleshooting and resolving technical issues, identifying root causes, and implementing appropriate solutions. You will also interact with...

At the forefront of software support lies an exciting opportunity to take on a pivotal role as a Technical Support Specialist.We are seeking a seasoned expert in technical troubleshooting and customer service to join our team.As a key member, you will be responsible for delivering exceptional support to clients, resolving complex technical issues, and...

The goal of an Escalation Manager is to ensure seamless customer experiences by leading critical issue resolution teams.This involves forming and managing cross-functional teams to resolve complex problems that impact business relationships and sales opportunities with key customers.As an Escalation Manager, you will collaborate closely with colleagues...

We are seeking a professional to join our remote team in Brazil as a customer-focused specialist.If you enjoy solving problems, working with people, and being part of a fast-growing company, we would love to hear from you.ResponsibilitiesHandle support requests through live chat, video call, and other channels, ensuring timely and professional...

Job Overview:Our organization seeks a skilled System Status Monitoring Specialist to monitor system operation status and record key indicators through a web interface.The selected candidate will be responsible for investigating and resolving base station faults using automated tools and standard operating procedures.Main Responsibilities:Monitor system...

Join the nation's leading interaction company and be part of the best team of Support, Customer Service, and Sales SpecialistsWe are looking for talented Technical Support Specialists with a commercial focus to join our team in Bogotá, Colombia. If you are a proactive person with technical and sales skills, this is your opportunityWhat do we need?Previous...

**We help the world run better****PURPOSE AND OBJECTIVES**As a Product Expert who is part of our SAP S/4HANA Product Success and Cloud Co-innovation (PSCC) team. You will transform our market and accelerate our momentum for our Cloud products.Our team is responsible for the execution of our strategy, scope and the complete customer experience for SAP S/4HANA...

Job TitleWe are seeking a highly skilled Technical Infrastructure Specialist to join our team.As a Technical Infrastructure Specialist, you will play a crucial role in ensuring the smooth operation of our hosting services.About the JobThis is a full-time remote position that requires dedication and expertise in managing technical infrastructure.You will work...

**Descrição** Empresa de SaaS (Software como Serviço) busca um(a) Gerente de Customer Experience que será responsável pela construção dos processos de jornada do cliente, automação, indicadores e estratégica numérica com o objetivo de alavancar os resultados da companhia, melhorando a experiência dos clientes. Esse(a) profissional irá buscar...