Gerente de Customer Experience

1 semana atrás


Porto Alegre, Brasil Talenses Tempo inteiro

**Descrição**

Empresa de SaaS (Software como Serviço) busca um(a) Gerente de Customer Experience que será responsável pela construção dos processos de jornada do cliente, automação, indicadores e estratégica numérica com o objetivo de alavancar os resultados da companhia, melhorando a experiência dos clientes. Esse(a) profissional irá buscar novas ferramentas para estruturação de fluxos e processos, e com isso garantir a retenção dos clientes, e gerir o time da área.

Para essa posição é requerido prévia experiência com gestão de equipes, com a área de customer experience, criação de processos e ferramentas. Inglês é desejável. Disponibilidade para o modelo PJ (pessoa jurídica).



  • Porto Alegre, Rio Grande do Sul, Brasil beBeeSpecialist Tempo inteiro R$62.062 - R$80.383

    Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will collaborate with global customers, partners, and colleagues to deliver exceptional customer experiences.Key Responsibilities:Resolve known issues and report new errors to developersUtilize knowledge base articles, solved customer incidents,...


  • Porto Alegre, Rio Grande do Sul, Brasil OEmprego Tempo inteiro

    Atender beneficiários e/ou potenciais clientes; Realizar chamadas com base nas campanhas ativas; Informar sobre nossas soluções aos estudantes; Auxiliar em demandas gerais do dia-a-dia; Atualizar informações recebidas pelos estudantes; Registrar casos sem soluções e complexos.. Cargo: OPERADOR(A) DE CUSTOMER EXPERIENCE - PORTO ALEGRE | Salario: R$...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeOnboarding Tempo inteiro R$822.000 - R$1.054.000

    Customer Experience Onboarding Specialist">This is an exciting opportunity to join our team as a Customer Experience Onboarding Specialist. As a key member of our customer experience team, you will play a vital role in ensuring the smooth onboarding and adoption of our SAP Customer Experience solutions portfolio.">About the Role:">">You will be responsible...


  • Porto Alegre, Brasil beBeeCustomer Tempo inteiro

    About Singular Singular is a next-gen attribution and marketing analytics platform, empowering marketers with actionable insights from previously siloed data. We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint. We partner with leading brands like...


  • Porto Alegre, Brasil Bebeecustomer Tempo inteiro

    About Singular Singular is a next-gen attribution and marketing analytics platform, empowering marketers with actionable insights from previously siloed data.We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint.We partner with leading brands like...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomer Tempo inteiro R$22.000 - R$27.000

    Unlock Your PotentialThe SAP internship experience program offers university students the chance to find purpose in their careers. The Customer Advocacy team supports global customer success partners with customer renewals, adoption, expansion/upsells, and references.Key Responsibilities:Enable customer success partners by providing virtual support and...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeOperations Tempo inteiro

    Key Responsibilities: Coordinate guest arrivals to ensure a seamless experience, covering entry methods, registrations, parking assignments, and guest requests. Verify all client move-in paperwork prior to check-in and follow up with contacts accordingly. Communicate effectively with clients to guarantee exceptional guest experiences. Collaborate with...


  • Porto Alegre, Brasil Bebeeoperations Tempo inteiro

    Key Responsibilities:Coordinate guest arrivals to ensure a seamless experience, covering entry methods, registrations, parking assignments, and guest requests.Verify all client move-in paperwork prior to check-in and follow up with contacts accordingly.Communicate effectively with clients to guarantee exceptional guest experiences.Collaborate with internal...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomerService Tempo inteiro R$45.000 - R$94.150

    Job OverviewA key role in ensuring a positive experience for guests, focusing on building rapport and delivering memorable moments.This position requires a high level of customer service skills, with an emphasis on being approachable and respectful.ResponsibilitiesBecome approachable by demonstrating confidence and respect towards guests.Stay present by...


  • Porto Alegre, Brasil OEmprego Tempo inteiro

    Atender beneficiários e/ou potenciais clientes; Realizar chamadas com base nas campanhas ativas; Informar sobre nossas soluções aos estudantes; Auxiliar em demandas gerais do dia-a-dia; Atualizar informações recebidas pelos estudantes; Registrar casos sem soluções e complexos.. Cargo: OPERADOR(A) DE CUSTOMER EXPERIENCE - PORTO ALEGRE | Salario: R$...