Customer Success Manager

Há 7 dias

Extrema, Brasil Marketing Ninjas Tempo inteiro

About UsMarketing Ninjas is a cutting-edge marketing agency specializing in helpingrestoration companiesgain more referral partners and secure exclusive leads.As afaith-drivenandninja-themedcompany, we operate with the highest standards, integrity, and a commitment to excellence.Our mission is to empower our clients with the tools and strategies they need to grow their businesses successfully.Job OverviewWe're looking for aClient Success Manager (CSM)who is passionate about building relationships, ensuring client satisfaction, and driving results.The CSM will serve as theprimary point of contactfor our clients, ensuring they see maximum value from our services and continue to grow with us.This role requiresexceptional communication skills, a strong command of English with minimal accent , and a proactive approach to client engagement.Key ResponsibilitiesClient Onboarding & Relationship Management:Guide new clients through the onboarding process, ensuring a smooth and positive experience.Ongoing Support & Strategy:Regularly check in with clients to review performance, provide strategic insights, and optimize their marketing campaigns.Retention & Growth:Identify opportunities for upselling or cross-selling additional services to help clients scale their businesses.Issue Resolution:Address client concerns promptly and professionally, working with internal teams to resolve any challenges.Training & Education:Educate clients on best practices for using ourMarketing Ninjas Lead Engine , powered byGoHighLevel .Performance Monitoring:Track client success metrics and proactively reach out to offer guidance and improvements.Collaboration:Work closely with our sales, marketing, and fulfillment teams usingSlack, ClickUp, and GoHighLevelto ensure a seamless client experience.What We're Looking ForExperience:2+ years in a client success, account management, or customer service role (preferably in digital marketing, SaaS, or home services industries).Communication Skills:Fluent English speakerwith excellent written and verbal communication skills.Minimal accentfor clear and effective communication with U.S.-based clients.Tech-Savvy: Experience usingGoHighLevel, Slack, and ClickUp(or similar CRM and project management tools).Comfortable with marketing automation and CRM tools.Problem-Solving:Ability to think critically and proactively address client concerns.Results-Driven:Passionate about helping clients succeed and achieving high retention rates.Organized & Detail-Oriented:Ability to manage multiple clients and tasks efficiently.Faith & Integrity:A commitment to conducting business with the highest ethical standards.Why Join Marketing Ninjas?Work with a mission-driven teamthat operates with integrity and excellence.Remote work flexibility– work from anywhereOpportunities for growthin a fast-paced, ninja-themed marketing agency.Competitive salary + performance-based incentives.Supportive team environmentwith a strong focus on faith, values, and client success.Ready to Join the Ninja Squad?If you're passionate abouthelping businesses grow ,building strong client relationships , anddelivering exceptional service , we'd love to hear from youApply today and become part of theMarketing Ninjasteam.To move forward with your application, please complete this short form:Apply here: ?notrack=true

  • Analista de Customer Success

    2 semanas atrás

    Extrema, MG, Brasil StartGov Tempo inteiro

    Vaga: Analista de Customer Success Modelo: Remoto Horário: Segunda a sexta, horário comercial Contratação: PJ Remuneração: 3.000,00 O que esperamos de você: Como Analista de Customer Success, você será o ponto de contato chave para garantir que nossos clientes aproveitem ao máximo as soluções Startgov. Entre suas responsabilidades estarão:...

  • Customer Success Júnior

    Há 5 dias

    Extrema, Brasil Pen Tempo inteiro

    Cargo: Customer Success Júnior??Local de trabalho:Avenida Cauaxi, 350 - Alphaville - Barueri, SP?Jornada:Período Integral??Contratação:PJ??Salário:(A combinar)Sobre a PenA Pen é uma assessoria de marketing especializada no mercado de tecnologia, com foco total em performance e geração de demanda qualificada. Atuamos com mídia paga (Google Ads e Meta...

  • Ai Conversational Designer

    Há 7 dias

    Extrema, Brasil Wiz.Ai Tempo inteiro

    WIZ.AI 's suite of generative AI-powered omnichannel customer engagement solutions is trusted by 260+ global clients to enhance customer experience, improve customer outreach, foster human-AI collaboration, increase business results, and attain higher cost savings.WIZ.AI's solutions automate ten million interactions every hour, helping businesses connect...

  • Senior Project Manager

    2 semanas atrás

    Extrema, Brasil Indi Staffing Services Tempo inteiro

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:The Senior Project Manager position involves overseeing medium to large Staff Augmentation...

  • Analista De Sucesso Do Cliente

    Há 3 dias

    Extrema, Brasil Proffer Tempo inteiro

    Quer trabalhar em um ambiente dinâmico e inovador, onde tecnologia e dados se unem para transformar o varejo? Então vem fazer parte da Proffer, startup que está revolucionando o mercado de precificação com Inteligência Artificial e Advanced Analytics. Nossa missão é criar relações ganha-ganha entre vendedores e consumidores, ajudando varejistas a...

  • TRANSPORTATION ANALYST

    3 semanas atrás

    Extrema, Brasil Johnson & Johnson Tempo inteiro

    Overview At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • TRANSPORTATION ANALYST

    2 semanas atrás

    Extrema, Brasil Johnson & Johnson MedTech Tempo inteiro

    Join to apply for the TRANSPORTATION ANALYST - VISION | Extrema/MG or São Paulo/SP role at Johnson & Johnson MedTech At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, while treatments are smarter, less invasive, and more...

  • Transportation Analyst

    2 semanas atrás

    Extrema, Brasil Johnson & Johnson Medtech Tempo inteiro

    At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

  • Data Analyst

    Há 5 dias

    Extrema, Brasil TapGoods Tempo inteiro

    TapGoodsTapGoods is an exciting, fast-growing start-up that is revolutionizing how rental companies optimize and grow their businesses. We’re working to make it easy to rent.There are tens of thousands of businesses in the US that provide event, tool, audiovisual, and recreation rentals. This fragmented $722 billion global industry has not yet adopted...

  • TRANSPORTATION ANALYST

    Há 17 horas

    Extrema, Minas Gerais, Brasil Johnson & Johnson MedTech Tempo inteiro R$80.000 - R$120.000 por ano

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...