Customer Account Manager
2 semanas atrás
Account Management and Customer SupportServe as the primary point of contact for customers, managing all aspects of their accounts.Build and maintain strong, long-term relationships with clients, ensuring satisfaction and loyalty.Provide regular updates to customers, including the creation and delivery of 'Weekly Status Reports.'Coordinate customer visits and ensure seamless interaction during on-site visits.Oversee the complete lifecycle of customer orders, including engines, modules, and parts.Ensure customer requirements are met, including turnaround time (TAT) and on-time delivery (OTD).Manage order workflows internally, coordinating with relevant departments to meet project timelines.Monitor ongoing costs for active orders and implement measures for profitability optimization.Respond promptly to customer inquiries and resolve any issues effectively.Provide AOG support and participate in on-call duty rotations as needed.Contract ManagementNegotiate and manage contracts with existing customers.Prepare detailed cost estimates and proposals to achieve the desired margins.Ensure compliance with all contractual obligations, including technical and financial parameters.Conduct reviews of completed projects and recommend strategies for future improvements.Manage invoicing, payment tracking, and assist in claims resolution in collaboration with the Finance team.Operational and Financial OversightMonitor account performance and provide updates on Plan vs. Actual results.Support pre-sales activities, including induction planning and contract valuations.Maintain accurate customer data in internal reporting systems and databases.Collaborate with the Finance and Controlling teams to optimize financial outcomes for customer accountsQualificationsBachelor's degree in business administration, Engineering, or a related field (or equivalent experience).Proven experience in account management or customer support, preferably in the aviation or industrial gas turbine industry.Strong communication and negotiation skills, with the ability to manage customer relationships effectively.Excellent organizational skills with attention to detail and a focus on achieving targets.Knowledge of financial processes, including invoicing and margin management.Familiarity with the Australian aviation or industrial sector is an advantage.#J-*****-Ljbffr
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Account Manager
4 semanas atrás
Cotia, Brasil Dsm-Firmenich Tempo inteiroLocation Cotia, Brazil Job Type Hibrido In this exciting role, the Account Manager will ultimately be responsible to lead the implementation of winning fragrance solutions for our clients to defend the existing business and drive further business growth, in close collaboration with a team of talented professionals. At dsm-firmenich people are at the heart of...
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Account Manager
Há 3 dias
Cotia, Brasil Firmenich Tempo inteiro**Location**: São Paulo (SP), Brazil **Key Responsibilities**: Responsible to co-lead and manage a key account and to grow our revenue and profitability, by establishing Firmenich as the clients’ key partner, winning projects, and selling profitable fragrances; Define account objectives, develop strategy by identifying business opportunities and success...
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Account Manager
1 dia atrás
Cotia, Brasil Dsm-Firmenich Tempo inteiroLocation: Cotia, Brazil**Job Type**: HibridoIn this exciting role, the Account Manager will ultimately be responsible to lead the implementation of winning fragrance solutions for our clients to defend the existing business and drive further business growth, in close collaboration with a team of talented professionals.At dsm-firmenich people are at the heart...
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Sr Account Executive
2 semanas atrás
Cotia, Brasil NielsenIQ Tempo inteiro**Job Description** About This Job**Our NielsenIQ teams empower our clients to make bold decisions and transform their businesses in trusted data, solutions, and insights designed to drive innovation and growth.We are looking for a Sr Account Executive to join our International Customer Success Analytics team. As Sr Account Executive, you will have to act as...
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Sr Account Executive
2 semanas atrás
Cotia, Brasil Nielseniq Tempo inteiro**Job Description** About This Job**Our NielsenIQ teams empower our clients to make bold decisions and transform their businesses in trusted data, solutions, and insights designed to drive innovation and growth.We are looking for a Sr Account Executive to join our International Customer Success Analytics team.As Sr Account Executive, you will have to act as...
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Account Executive
1 dia atrás
Cotia, Brasil Nielseniq Tempo inteiroDescrição da empresaNIQ é uma companhia líder do setor de Consumer Intelligence, que leva ao mundo uma visão completa de mercado sobre o consumidor, com mais canais e mais categorias do que nunca.Empoderamos e capacitamos nossos associados, permitindo-lhes alcançar seus objetivos da maneira que sentirem melhor funcionar para eles, encontrando sempre...
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Account Executive
3 semanas atrás
Cotia, Brasil Nielseniq Tempo inteiroDescrição da empresa NIQ é uma companhia líder do setor de Consumer Intelligence, que leva ao mundo uma visão completa de mercado sobre o consumidor, com mais canais e mais categorias do que nunca. Empoderamos e capacitamos nossos associados, permitindo-lhes alcançar seus objetivos da maneira que sentirem melhor funcionar para eles, encontrando sempre...
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Account Executive
4 semanas atrás
Cotia, Brasil NielsenIQ Tempo inteiro**Descrição da empresa****Descrição da vaga** Sobre esta posição**A NIQ é uma companhia líder do setor de Consumer Intelligence, que leva ao mundo uma visão completa de mercado sobre o consumidor, com mais canais e mais categorias do que nunca. Empoderamos e capacitamos nossos associados, permitindo-lhes alcançar seus objetivos da maneira que...
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Manager Ii
4 semanas atrás
Cotia, Brasil ACG Worldwide Tempo inteiro**Date**:Jun 17, 2025**Location**: Cotia, São Paulo, Brasil, Brazil**Company**:ACG- Group Company- ACG Nova Nordeplast (NNP)- Primary Responsibilities- Prepare the annual sales budget for the region and achieve targeted volumes.- Ensure profitability at all negotiation levels, with emphasis on high-barrier materials.- Provide technical-commercial support to...
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Account Manager
3 semanas atrás
Cotia, Brasil apirh Tempo inteiro**key responsibilities**:Manage and develop a portfolio of customers, maintain and grow the sales in the LATAM continent region;Plan and budget demand for products and customers in collaboration with respective planning tools and functions ;Achieve KPI objectives - Topline Sales revenue, Gross Margin (GPx) and Specific innovation/synergy sales;Develop and...
