Rpg Gaming Customer Support Representative

1 semana atrás


Curitiba, Brasil Customerumbrella Tempo inteiro

RPG Gaming Customer Support Representative (Email with English)We are seeking a FULL-TIME REMOTE JOB as an Email - RPG Gaming Customer Support Representative.At Customer Umbrella, we help people through caring interactions.Join us as a Customer Service Representative and work remotely from homeRequirements:Passion for playing gamesPrevious experience in customer supportProficient in professional English (speaking and writing)Personal computer or laptop with a stable internet connectionUnderstanding and enjoyment of computer systemsGood computer skills, fast and accurate keyboard typingUninterrupted electricity or UPS backupKnowledge of RPG games, mobile gaming, PC gaming, console gaming, and e-sportsEnjoy working with peopleBasic math and logic skillsBenefits of working with us:Collaborate with a young, international teamCompetitive salary with promotion opportunitiesInternal bonuses20 paid vacation days7 weeks of paid training (Monday-Friday, GMT+3 hours)Shift schedule: 24/7 coverage, 5 days/week, 2 days off, 8.5-hour shiftsShifts include 18:30-03:00 (evening) and 01:00-09:30 (night) GMT+3Job Description:Assist players with issues and guide them to solutionsTroubleshoot and provide technical supportCommunicate and collaborate with teams in EnglishFully remote position.Additional DetailsSeniority level: Entry levelEmployment type: Full-timeJob functions: Design, Art/Creative, ITIndustries: Outsourcing and Offshoring ConsultingThis job posting is active and not expired.#J-18808-Ljbffr


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