Billing And Customer Support Specialist
1 dia atrás
Location: Latin America (remote) Working hours: 9:00 AM to 5:30 PM CST Salary : *********** USD Overview We're looking for a Billing & Customer Support Specialist to join our team In this role, you'll handle billing processes with precision and provide outstanding support to our clients, many of whom are navigating challenging immigration journeys The ideal candidate is compassionate, detail-oriented, and reliable , with a background in accounting , experience in customer support , and sensitivity to the unique needs of immigration-related matters. Key Responsibilities: - Manage and follow up on pending invoices, outstanding balances, and payment reminders for clients. - Provide constant support and assistance to clients with billing inquiries and financial obligations, ensuring deadlines are met. - Maintain accurate records of billing transactions and client communications. - Collaborate with organizations offering loans to assist clients in financial planning. - Leverage technology to enhance the billing process, including the use of case management software. - Communicate effectively with clients in both Spanish and English, understanding their unique challenges and providing empathetic support. - Act as a liaison between clients and our firm, ensuring clear communication and resolution of any billing issues. Requirements: - Bilingual proficiency in Spanish and English. - 3 years in accounting, particularly in billing, accounts payable, and accounts receivable. - Previous experience in a professional office environment, ideally in customer support roles. - Excellent organizational skills and attention to detail. - Strong interpersonal skills with the ability to handle sensitive client interactions with empathy and professionalism. - Tech-savvy with experience using Microsoft Excel or similar tools. - A positive attitude to contribute to a supportive work environment. Nice to Have: - Experience in the legal or immigration sector. - Familiarity with My Case or similar case management software. - Desire to grow within the company and commit to a long-term career.
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Billing And Customer Support Specialist
Há 5 dias
Ituiutaba, Brasil Vintti Tempo inteiroLocation: Latin America (remote) Working hours: 9:00 AM to 5:30 PM CST Salary : *********** USD Overview We're looking for a Billing & Customer Support Specialist to join our team!In this role, you'll handle billing processes with precision and provide outstanding support to our clients, many of whom are navigating challenging immigration journeys The ideal...
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Customer Support Specialist
2 semanas atrás
Ituiutaba, Brasil Userguiding Tempo inteiroWe're looking for a proactive and customer-focused Customer Support Specialist to join our remote team at UserGuiding in Brazil.If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we'd love to hear from you.What you'll do Handle support requests through live chat, video call and other channels, ensuring timely...
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Customer Support Specialist
1 dia atrás
Ituiutaba, Brasil Optiviq Inc. Tempo inteiroOPTIVIQ Inc. with roots in the Pulp & Paper Industry for nearly 40 years, holding the exclusive global license for the distribution and support of Opti Vision TM, a leading software solution for managing complex manufacturing processes. Owned by Constellation Software Inc., a global leader in vertical market software, we offer a unique environment that...
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Customer Support Specialist
2 semanas atrás
Ituiutaba, Brasil Optiviq Inc. Tempo inteiroOPTIVIQ Inc. with roots in the Pulp & Paper Industry for nearly 40 years, holding the exclusive global license for the distribution and support of Opti Vision TM, a leading software solution for managing complex manufacturing processes. Owned by Constellation Software Inc., a global leader in vertical market software, we offer a unique environment that...
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Exceptional Customer Support Specialist
Há 3 dias
Ituiutaba, Brasil Bebeecustomersupport Tempo inteiroWe are looking for a highly skilled professional to join our team as a Customer Support Expert.As a key member of our support staff, you will be responsible for delivering exceptional customer satisfaction and ensuring that all customer inquiries are handled efficiently and effectively.The ideal candidate should have:Strong problem-solving skills and...
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Sales Support Specialist
1 semana atrás
Ituiutaba, Brasil M&O Partners Tempo inteiroSales Support Specialist – M& O Partners (Brazil)Location: Centro, RJ | Industry: Oil & Gas / EnergyAbout the RoleWe are looking for a detail-oriented and proactive Sales Support Specialist to strengthen our Sales team in Brazil. In this role, you will be the backbone of our commercial operations, ensuring smooth execution of sales activities, client...
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Dedicated Customer Support Specialist
Há 3 dias
Ituiutaba, Brasil Bebeecustomersupport Tempo inteiroOur MissionWe're seeking a dedicated professional to provide prompt and effective customer assistance.About the RoleThis position involves responding to customer inquiries in English, Spanish, and Portuguese, maintaining high KPI levels, and staying informed about company policies and updates.Key ResponsibilitiesRespond to customer inquiries in English,...
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Customer Support Specialist
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Ituiutaba, Brasil Sleekflow Tempo inteiroAbout Sleek FlowJoin Sleek Flow, a thriving Saa S startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing...
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Customer Support, Sales Portuguese- Bogotá, Colombia
2 semanas atrás
Ituiutaba, Brasil Tp Tempo inteiroJoin the nation's leading interaction company and be part of the best team of Support, Customer Service, and Sales Specialists!We are looking for talented Technical Support Specialists with a commercial focus to join our team in Bogotá, Colombia. If you are a proactive person with technical and sales skills, this is your opportunity!What do we need?Previous...
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Customer Success Specialist
Há 3 dias
Ituiutaba, Brasil Supportyourapp Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with...
