
Job Delivery Lead
Há 2 dias
**Description**:
The Job Delivery Lead is responsible for directing the field employee in safe, reliable, and efficient product and service delivery.
The Job Delivery Lead is also responsible for driving customer satisfaction and service quality while ensuring an efficient cost structure, and drives field employee progression through competency development and performance evaluation.
This person collaborates with the OU PSD or PSD Manager for job life cycle support including technical and incident management, and ensures systematic usage of standard work and risk management throughout the service delivery process.
The Job Delivery Lead provides visibility regarding crew and associated functions' SQ performance and improvement opportunities, and is responsible for the COSD (i.e.resource consumption.)
**Roles and Responsibilities**:
- Identify service category and sign off on staffing model (multiskilling, remote operations, crew size).
- Verify projected resource plan (assets, products, and workforce).
- Manage PSD risk life cycle for low
- and medium-risk and short-term high-risk jobs.
- Review and approve technical job program.
- Perform, consolidate, and analyze JRAs and generate exemptions and MOCs as needed.
- Approve JRA based on job risk level and CA score.
- Conduct pre
- and postjob briefs for every job.
Discuss and communicate risks and controls to field personnel.
- Manage incident life cycle for medium
- and low-severity incidents, escalating as needed, and conduct incident response and recovery.
- Assist PSD Manager in incident investigation, validation of results, and reviews.
- Manage service delivery process to exceed customer expectations.
- Manage all job incidents and job changes, in the form of exemptions and MOCs.
- Manage quality control of all field deliverables.
- Ensure customer acceptance of service delivery.
- Ensure support to other functional processes with proper handoffs at key interfaces.
- Performs field operations as required.
**Qualifications and Experience**:
- Education Technician / Engineering Bsc.
;
- CRQ.
Is desired.
- Minimum 5 Years of Experience as Drilling Fluids Operations Supervisor;
- Intermediate English or Higher (desired);
SLB is an equal employment opportunity employer.
Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
-
Rio de Janeiro, Rio de Janeiro, Brasil beBeeConsultant Tempo inteiro €100.000 - €120.000Job TitleDynamics 365 Lead Consultant Role Summary:This is an exceptional opportunity to lead our customer delivery team in implementing Microsoft Dynamics 365 solutions. As a key member of the team, you will be responsible for delivering high-quality business and software solutions to clients.
-
Service Delivery Lead
1 hora atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCommunication Tempo inteiro R$98.765 - R$123.456Project ManagerJob Title: Project Services Specialist - (ONSHORE) - Rio de Janeiro.Key Responsibilities:Supervise planning and production control activities, ensuring timely compliance with client deadlines.Monitor supplier deliveries, negotiating terms, scope, and delivery modes.Track financial results, operational costs, and projected margins.Issue project...
-
Service Delivery Expert
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil beBeeFieldService Tempo inteiroJob Title:Service Delivery ExpertJob Description:The role of a Field Service Specialist is critical to ensuring the safe, efficient, and reliable delivery of products and services to customers.Main Responsibilities:
-
Service Delivery Lead
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Luxoft Tempo inteiroProject Description:Luxoft are partnering with a fintech to bring Open Banking to the North American market.A state of the art, cloud native SaaS solution has been built, implementing the FDX APIs, to facilitate Open Banking across a broad spectrum of financial services institutions within North America. Luxoft will both develop and run the...
-
Fluids Delivery Expert
Há 21 horas
Rio de Janeiro, Rio de Janeiro, Brasil beBeeDrilling Tempo inteiro R$87.000 - R$155.000Job TitleThe MI Drilling Fluids Specialist plays a pivotal role in ensuring the safe, efficient, and reliable delivery of PSD services to customers. This specialist identifies opportunities to enhance service delivery, implements standardized work processes, and manages risk during service execution.Key Responsibilities:Ensure accurate and timely job...
-
Engagement Delivery
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Salesforce Tempo inteiroJob CategoryCustomer SuccessJob Details**About Salesforce**We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.And, we empower you to be a Trailblazer, too — driving your performance...
-
Delivery Lead Ii
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil DIWE Tempo inteiroO (A) Delivery Lead II DIWE é responsável por conduzir o time e o cliente, a alcançar resultados constantes. Realizar e garantir as entregas de valor aos clientes, atingindo objetivos e satisfação dos clientes, alinhado ao modelo ágil de trabalho. Atividades que irá desempenhar/reponsabilidades: - Fazer a gestão de prioridades das entregas junto ao...
-
Agreement Delivery Coordinator
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Wärtsilä Tempo inteiroAgreement Delivery Coordinator Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future.With the world's widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our...
-
Agreement Delivery Coordinator
Há 8 horas
Rio de Janeiro, Rio de Janeiro, Brasil Wärtsilä Tempo inteiroOverview Wärtsilä is a world leader in marine technology and the industry's transformation toward a decarbonised and sustainable future. With the world's widest portfolio and service network, we deliver efficient, safe and sustainable integrated products and solutions to enhance our customers' business. The opportunities presented through digitalisation...
-
Renal Care Manager
Há 21 horas
Rio de Janeiro, Rio de Janeiro, Brasil beBeeTeamLeader Tempo inteiro R$48.000 - R$84.000Dialysis Team Lead Job Description">We are seeking a skilled Dialysis Team Leader to join our team. The successful candidate will lead a team of healthcare professionals and be responsible for the delivery of safe and effective dialysis care to patients.