Customer Support Agent
1 semana atrás
Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position.Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone, email, social media or chatIdentify and assess customers' needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolutionDirect unresolved requests and issues to internal departments and follow up to ensure resolutionUpdate our internal databases with information and record inquiries, comments and complaintsEnhance customer experience by gathering customer feedback and share with our Product teamsRequirementsFluency in PortugueseFluency in English (verbal and written) Experience as a Customer Support Agent or similar CS role is appreciatedFamiliarity with our industry is a plusCustomer-oriented approach with excellent communication and problem-solving skillsAbility to multitask, prioritize, and manage time effectivelyComputer literacyFlexibility to work on shift rotation 24/7BenefitsOur employees are our most important asset, and that's reflected in the way we treat our peopleWe are proud to offer a variety of benefits to support our team, including:A friendly and modern working environmentCareer opportunities within a fast-paced environmentCompetitive remuneration packageOutstanding health care medical planIf you do not meet the search criteria, refrain from applying; there is no flexibility in face-to-face work and English level.
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Customer Support Agent
2 semanas atrás
Sao Paulo, Brasil SmallWorld FS Tempo inteiro**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.** **Our employees are as diverse as our customer base and we value the sharing of skillsets...
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Customer Support Agent
2 semanas atrás
São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team. This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide...
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Internal Customer Support
1 semana atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Internal Customer Support
1 semana atrás
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1)Role: Internal/External Customer SupportLocation: Sao Paulo, BrazilLanguages required: English/Italian (2 positions)Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ)The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Internal Customer Support
Há 6 dias
São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiroJob Description Agent Hiring (U1) Role: Internal/External Customer Support Location: Sao Paulo, Brazil Languages required: English/Italian (2 positions) Salary R$7.000,00 (presencial PJ) or R$6.000,00 (remote PJ) The Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our...
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Customer Support Agent
3 semanas atrás
São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide...
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Customer Support Agent
Há 5 dias
Sao Paulo, Brasil Wise(formerly Transferwise) Tempo inteiro**Office**: São Paulo **Team**: Customer Support **Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate...
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Customer Support Agent
Há 5 dias
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
Há 5 dias
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
3 semanas atrás
São Paulo, Brasil SoftConstruct Tempo inteiroVBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe...
