Meeting Automation Specialist

Há 2 dias

Palmas, Brasil Bebeecustomersuccess Tempo inteiro

About MeetGeekMeetGeek is an AI meeting assistant that doesn't just listen, it acts.We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.We integrate with 5,000+ tools like HubSpot, Slack, Notion, Salesforce, and more — helping revenue, product, and operations teams turn conversations into structured workflows.Thousands of companies in 100+ countries already trust us.Backed by top-tier investors and led by a team of AI, NLP, and systems engineering veterans, MeetGeek is redefining what meetings can do.The RoleThis role is all about ensuring our customers get the most out of MeetGeek.You'll be responsible for:Providing customer support & successTroubleshooting technical issuesGuiding new customers through onboarding and successManaging billing flows (upgrades and cancellations)Contributing to our help center and knowledge baseRequirementsTo succeed in this role, you'll need:2–3 years in a customer-facing SaaS roleExperience building automation flowsStrong consultative and empathetic skillsFamiliarity with tools like Slack, Intercom, Notion, Google Workspace, CRMsFluency in English, and additional languages as requiredBenefits & PerksYou'll enjoy:Remote work flexibilityCompetitive salary and equityBonus opportunities via BonuslyA dynamic team environmentThe chance to work with cutting-edge technology

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