(Fluent English) Customer Support Consultant, Trading
1 semana atrás
Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.Excited?Let's see what it takes.What you will do?Deliver outstanding customer support via chats and emailsBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meet KPICommunicate with developers and cross-functional specialistsWhat you need to succeed in this role?Excellent English communication skills (minimum C1 level)Experience in a customer support roleAt least 1-2 years of trading knowledge or exposure to trading operationsStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)Great plusCRM systems expertiseBenefitsFlexible scheduleOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also an internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent?? contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedSo if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with usOver ****+ specialists already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role?Refer them and get rewardedReferrals increase your chances of interviewing at SupportYourApp by 2x.We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.#J-*****-Ljbffr
-
(Fluent English) Technical Support Consultant, Web Hosting
1 semana atrás
Guarapari, Brasil Supportyourapp Tempo inteiro(Fluent English) Technical Support Consultant, Web Hosting & Billing (remotely)1 week ago – Be among the first 25 applicantsWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We...
-
Technical Support Consultant L3
1 dia atrás
Guarapari, Brasil Velozient Tempo inteiroTechnical Support Consultant L3 Velozient • Guarapari, Estado do Espírito Santo, BRDescrição da vagaWe are looking for a remote, full-time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client.You will play a critical role in ensuring our client's software lives up to its...
-
Technical Support Consultant L3
2 semanas atrás
Guarapari, Brasil Velozient Tempo inteiroTechnical Support Consultant L3 Velozient • Guarapari, Estado do Espírito Santo, BR Descrição da vaga We are looking for a remote, full‑time Technical Support Consultant with 3 to 5 years of software support experience to join the client operations team of our U.S. client. You will play a critical role in ensuring our client's software lives up to its...
-
Field Support Engineer
Há 19 horas
Guarapari, Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company : Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership.You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region.What you'll do• Install, upgrade, troubleshoot, and...
-
Customer Support Representative – English Speaker Argentina
1 semana atrás
Guarapari, Brasil Skillonnet Tempo inteiroWe are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry.We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more.We are committed to long-term development and...
-
Support Engineering Manager
2 semanas atrás
Guarapari, Brasil Canonical Tempo inteiroJoin to apply for the Support Engineering Manager role at Canonical.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our customers include leading...
-
Customer Support Agent
Há 7 dias
Guarapari, Brasil Dolarapp Tempo inteiroWhat You'll Be DoingBe a Customer Champion: Handle customer complaints swiftly and efficiently, providing tailored solutions within tight timeframes.Follow-up is crucial to ensure resolutions stick.Solve problems: solve problems our customers face by collaborating with the rest of the DolarApp team, and come up with product proposals to decrease the...
-
Customer Success Analyst
Há 5 dias
Guarapari, Brasil Ottomatik.Io Tempo inteiroHi there!We are South and our client is looking for a Customer Success Analyst!Note To ApplicantsEligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English.Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...
-
Quality Assurance Consultant
Há 22 horas
Guarapari, Brasil Pharmeng Technology Tempo inteiroJoin to apply for the Quality Assurance Consultant role at PharmEng TechnologyJoin to apply for the Quality Assurance Consultant role at PharmEng TechnologyAbout The Job Quality Assurance ConsultantJob Summary: The Quality Assurance Consultant is responsible for the implementation, maintenance, and oversight of the Quality Management System (QMS) in local...
-
Sap Materials Management Consultant
Há 19 horas
Guarapari, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!!Here you can transform your career!Why to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...