Account Relationship Specialist

Há 6 dias


Fortaleza, Brasil Bebeecoordinator Tempo inteiro

Client Success CoordinatorWe are seeking a proactive and detail-focused professional to manage customer relationships, ensure timely installations, and maintain open communication with clients.Key Responsibilities:Handle customer calls and technician interactions to guarantee a seamless experience.Coordinate installation schedules, confirmations, and rescheduling as needed.Notify customers of their time windows and keep all parties informed.Assign routes and job details to technicians for the next day.Update technicians on ETA changes and relay real-time information to customers.Respond to emails and assist with incoming calls when necessary.Resolve escalated situations with confidence, empathy, and a calm demeanor.Maintain strong relationships with clients and business partners through regular communication.



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