It Support Specialist
Há 7 dias
Job Title: Technical IT ProfessionalJob DescriptionWe are seeking a highly skilled Technical IT Professional to join our team.As an integral part of our organization, you will be responsible for ensuring the smooth operation of all computer systems and networks.Responsibilities include installing, configuring, and maintaining hardware, software, systems, and networks for employees both on-site and remotely.You will also serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.Additionally, you will manage user accounts, permissions, and access controls across various platforms.This includes deploying and integrating new productivity tools, monitoring and maintaining endpoint security, conducting regular software updates, and supporting cybersecurity initiatives.Required Skills & QualificationsA working level of spoken and written EnglishProven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment.Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.Experience with endpoint management, SaaS administration, and automation tools.Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response.Excellent interpersonal and communication skills; ability to train and support non-technical users.Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or Google IT Support Professional Certificate are a plus.BenefitsOur standard operating hours are from 9 am to 5 pm MST.We value flexibility and teamwork, offering a collaborative work environment that fosters growth and innovation.Key ResponsibilitiesInstall, configure, and maintain computer hardware, software, systems, and networks for all employees, both onsite and remote.Serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.Support the deployment and integration of new productivity and collaboration tools.Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).Assist with cloud infrastructure management, data backup, and disaster recovery planning.Conduct regular software updates, security patching, and vulnerability assessments.Support cybersecurity initiatives, including employee security awareness training and incident response.Document processes, create user guides, and train staff on new technologies and best practices.Collaborate with leadership to evaluate and implement new tools that enhance productivity and security.
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Technical It Support Specialist
1 semana atrás
Curitiba, Brasil Bebeetechnical Tempo inteiroJob DescriptionAs an IT Application Support Specialist, you will be responsible for advanced English communication skills to resolve problems with stakeholders.You will troubleshoot and work on initial incidents using your .NET development language skills.Key ResponsibilitiesExcellent English communication.NET Development skillsSQL knowledgeWintel Server and...
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IT Support Specialist
2 semanas atrás
Curitiba, Paraná, Brasil Retail Consult Tempo inteiro R$90.000 - R$120.000 por anoRetail Consult is recruitingThe impact of technology in retail is a game changer affecting every retailer from small, local shops to retail giants. Working at Retail Consult means being at the center of this industry in transformation. As specialists in technology solutions for retail, we provide solutions strategy, implementation, deployment, training, and...
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It Support Specialist
Há 4 dias
Curitiba, Brasil Retail Consult Tempo inteiroRetail Consult is recruitingThe impact of technology in retail is a game changer affecting every retailer from small, local shops to retail giants.Working at Retail Consult means being at the center of this industry in transformation.As specialists in technology solutions for retail, we provide solutions strategy, implementation, deployment, training, and...
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It Support Specialist – Level 2
Há 6 dias
Curitiba, Brasil Workana Tempo inteiroFull-time | Remote | CST CoverageWe're a remote-first infrastructure company (~100 employees) looking for an IT Support Specialist (Level 2) to strengthen our Managed Services team.You'll be providing support to US-based clients across industries like healthcare, helping keep their systems secure, reliable, and efficient.What You'll DoProvide technical...
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IT Support Analyst
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Curitiba, Brasil Pantheon Inc. Tempo inteiroJob Responsibilities: Independently support the business through problem solving, consultation, system enhancements, process improvement and new development. Design, develop and maintain solutions considering User Centered Design (UCD), Total Cost of Ownership (TCO), Enterprise Architecture Mandates, Supportability and Reliability. Develop a deep...
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It Infrastructure Specialist
Há 6 dias
Curitiba, Brasil Bebeeinfrastructure Tempo inteiroJob DescriptionWe are seeking a highly skilled IT Infrastructure Specialist to join our growing team.As a key member of our infrastructure team, you will be responsible for designing, managing, and troubleshooting complex IT systems.The ideal candidate will have extensive experience in IT infrastructure and a proven track record of delivering high-quality...
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Billing And Customer Support Specialist
2 semanas atrás
Curitiba, Brasil Vintti Tempo inteiro🌎 Location: Latin America (remote)🕡 Working hours: 9:00 AM to 5:30 PM CST💰Salary : 1300 - 1600 USDOverviewWe’re looking for a Billing & Customer Support Specialist 💼 to join our team! In this role, you’ll handle billing processes with precision 💳 and provide outstanding support to our clients, many of whom are navigating challenging...
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Customer Support Specialist
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Curitiba, Brasil UserGuiding Tempo inteiroWe’re looking for a proactive and customer-focused Customer Support Specialist to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you. What you’ll do - Handle support requests through live chat, video call and other channels,...
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Game Support Professional
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Curitiba, Brasil Bebeesupport Tempo inteiroSkill Game Support Specialist">Bring It On is a leader in the skill games industry, creating titles that deliver long-term player engagement and revenue growth. Our rapidly growing category offers immense opportunities for skilled professionals.">We foster a culture where every team member has maximum impact, enjoying autonomy and trust.You will join a...
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IT Specialist
41 minutos atrás
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