Customer Success Manager
Há 9 horas
About UsMarketing Ninjas is a cutting-edge marketing agency specializing in helping restoration companies gain more referral partners and secure exclusive leads.As a faith-driven and ninja-themed company, we operate with the highest standards, integrity, and a commitment to excellence.Our mission is to empower our clients with the tools and strategies they need to grow their businesses successfully.Job OverviewWe're looking for a Client Success Manager (CSM) who is passionate about building relationships, ensuring client satisfaction, and driving results.The CSM will serve as the primary point of contact for our clients, ensuring they see maximum value from our services and continue to grow with us.This role requires exceptional communication skills, a strong command of English with minimal accent, and a proactive approach to client engagement.Key ResponsibilitiesClient Onboarding & Relationship Management: Guide new clients through the onboarding process, ensuring a smooth and positive experience.Ongoing Support & Strategy: Regularly check in with clients to review performance, provide strategic insights, and optimize their marketing campaigns.Retention & Growth: Identify opportunities for upselling or cross-selling additional services to help clients scale their businesses.Issue Resolution: Address client concerns promptly and professionally, working with internal teams to resolve any challenges.Training & Education: Educate clients on best practices for using our Marketing Ninjas Lead Engine, powered by GoHighLevel.Performance Monitoring: Track client success metrics and proactively reach out to offer guidance and improvements.Collaboration: Work closely with our sales, marketing, and fulfillment teams using Slack, ClickUp, and GoHighLevel to ensure a seamless client experience.What We're Looking ForExperience: 2+ years in a client success, account management, or customer service role (preferably in digital marketing, SaaS, or home services industries).Communication Skills:Fluent English speaker with excellent written and verbal communication skills.Minimal accent for clear and effective communication with U.S.-based clients.Tech-Savvy:Experience using GoHighLevel, Slack, and ClickUp (or similar CRM and project management tools).Comfortable with marketing automation and CRM tools.Problem-Solving: Ability to think critically and proactively address client concerns.Results-Driven: Passionate about helping clients succeed and achieving high retention rates.Organized & Detail-Oriented: Ability to manage multiple clients and tasks efficiently.Faith & Integrity: A commitment to conducting business with the highest ethical standards.Why Join Marketing Ninjas?Work with a mission-driven team that operates with integrity and excellence.Remote work flexibility – work from anywhereOpportunities for growth in a fast-paced, ninja-themed marketing agency.Competitive salary + performance-based incentives.Supportive team environment with a strong focus on faith, values, and client success.Ready to Join the Ninja Squad?If you're passionate about helping businesses grow, building strong client relationships, and delivering exceptional service, we'd love to hear from you Apply today and become part of the Marketing Ninjas team.To move forward with your application, please complete this short form:Apply here: ?notrack=true
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Customer Success Manager | Media Buyer
1 dia atrás
Recife, Brasil Content On Content Tempo inteiroClick here to apply -> https://www.Notion.So/contentoncontent/Client-Success-Manager-Application-Form-29bbd623124e8030b51ac4a32fd58443?source=copy_link🧠 Client Success Manager (Part-Time / Remote)I run a small media and marketing agency that films, edits, and launches video ad campaigns for local service businesses. We’re looking for a Client Success...
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Assistente de customer success
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International Customer Success Manager
Há 3 dias
Recife, Brasil beBeeCustomerSuccessManager Tempo inteiroJob Description We're seeking an experienced professional to manage a portfolio of international customers. Your focus will be on delivering measurable outcomes such as customer retention, expansion, adoption, and advocacy. You'll work closely with leadership to set clear goals and develop practical plans for customer onboarding, adoption, and growth. As a...
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Customer success manager
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RECIFE, Brasil Zig Tempo inteiroSobre o papelBuscamos um(a) Customer Success Manager (Pleno) para fazer parte da nova geração de CS da Zig: profissionais estratégicos, orientados a resultados e apaixonados por crescimento de clientes.Sua missão será garantir que cada cliente Zig tenha uma jornada de sucesso e expansão, promovendo engajamento, retenção e experiência de alto...
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Customer Success Manager
1 semana atrás
Recife, Brasil Um Telecom Tempo inteiroVocê se preocupa em atender com excelência, trabalhar em equipe, desenvolver-se e tem foco em resultados? Estamos buscando um **Customer Success Manager - CSM** para fazer parte do nosso time. Confere os requisitos da vaga e vem ser UM! **Responsabilidades e atribuições** - Atendimento da vertical ISP e quadrantes exclusive das verticais B2B e Carrier...
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International Customer Success Manager
Há 6 horas
Recife, Brasil Bebeecustomersuccessmanager Tempo inteiroJob DescriptionWe're seeking an experienced professional to manage a portfolio of international customers.Your focus will be on delivering measurable outcomes such as customer retention, expansion, adoption, and advocacy.You'll work closely with leadership to set clear goals and develop practical plans for customer onboarding, adoption, and growth.As a...
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9d3e customer success manager
4 semanas atrás
RECIFE, Brasil Extreme Digital Solutions Tempo inteiroSobre nós Somos uma startup recifense focada no desenvolvimento de soluções digitais inovadoras que geram impacto real no setor público. Atuamos em áreas essenciais como saúde, educação e justiça, sempre com o propósito de transformar serviços públicos por meio da tecnologia. Procuramos profissionais que entendam a importância do sucesso dos...
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9D3E Customer Success Manager
2 semanas atrás
Recife, Brasil Extreme Digital Solutions Tempo inteiroSobre nós Somos uma startup recifense focada no desenvolvimento de soluções digitais inovadoras que geram impacto real no setor público.Atuamos em áreas essenciais como saúde, educação e justiça, sempre com o propósito de transformar serviços públicos por meio da tecnologia.Procuramos profissionais que entendam a importância do sucesso dos...
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9d3e Customer Success Manager
Há 2 dias
Recife, Brasil Extreme Digital Solutions Tempo inteiroSobre nós Somos uma startup recifense focada no desenvolvimento de soluções digitais inovadoras que geram impacto real no setor público. Atuamos em áreas essenciais como saúde, educação e justiça, sempre com o propósito de transformar serviços públicos por meio da tecnologia. Procuramos profissionais que entendam a importância do sucesso dos...
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Customer Success Technical Architect
1 semana atrás
Recife, Brasil Liferay, Inc. Tempo inteiro**About Liferay** Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...
