Customer Experience Executive
Há 5 dias
We are looking for a Customer Experience Executive to provide exceptional support to clients of our crypto exchange and help build the structure of our customer support operations.This is a temporary 3-month role with potential extension up to 1 year.The position reports to the Head of Marketing in Brazil.Key ResponsibilitiesDeliver timely and high-quality support to clients via Zendesk and other support channelsAssist clients during onboarding, ensuring smooth adoption of the exchange platformTroubleshoot and resolve client issues efficiently while maintaining a positive experienceEstablish and document CS processes and workflows, laying the foundation for a scalable support teamMonitor customer metrics, including churn, NPS, product adoption, and LTV, and provide actionable insightsEscalate critical issues to Product, Marketing, and CRM teams and collaborate on solutionsGenerate reports and updates for the Head of Marketing in BrazilShare knowledge and best practices with team members and conduct internal trainingQualificationsSolid experience in Customer Service or Support roles, ideally in fintech, crypto, exchanges, or digital assetsExperience using Zendesk or similar platforms such as Intercom or FreshdeskFluent in Portuguese and English; Spanish is a plusProactive, results-oriented, and able to work independentlyAble to follow instructions and collaborate effectively with colleaguesCommitted to going beyond basic responsibilities to ensure customer satisfactionFlexible to work across global time zones, including collaboration with Asia
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Customer Experience Executive
Há 7 dias
Vila Velha, Brasil Coins Tempo inteiroWe are looking for a Customer Experience Executive to provide exceptional support to clients of our crypto exchange and help build the structure of our customer support operations.This is a temporary 3-month role with potential extension up to 1 year.The position reports to the Head of Marketing in Brazil.Key ResponsibilitiesDeliver timely and high-quality...
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Assistente de Customer Experience
2 semanas atrás
Vila Velha, Brasil GRUPO TB Tempo inteiro**DIFERENCIAIS** - Conhecimento em Marketing Digital; Ter trabalhado como Customer Experience (CX) Tipo de vaga: Efetivo CLT Pagamento: R$1.000,00 - R$2.500,00 por mês **Benefícios**: - Assistência médica - Assistência odontológica - Convênios e descontos comerciais - Participação nos lucros - Seguro de vida - Vale-alimentação -...
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Assistente de Customer Experience
2 semanas atrás
Vila Velha, Brasil True Brands Tempo inteiroJá pensou em fazer parte de uma empresa comprometida em oferecer produtos premium que promovam o melhor em cada indivíduo e que vem se destacando como uma empresa de confiança entre consumidores exigentes e profissionais de saúde em todo o mundo ? Estamos em busca de um(a) Assistente de CX para se juntar a True Family! O local de trabalho será em...
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Assistente de Customer Experience
Há 3 dias
Vila Velha, Brasil Quattror Tempo inteiroVisão Geral A Quattror se destaca no mercado nacional e internacional pela qualidade, transparência, otimização de tempo e custos na prestação dos serviços de Exportação, Importação e Logística em geral, incluindo administração, coordenação, acompanhamento e execução de todo o processo. Nos comprometemos em atender as exigências e...
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Customer Success Director
Há 4 dias
Vila Velha, Espírito Santo, Brasil MediBloc USA Tempo inteiro R$100.000 - R$120.000 por anoCompany DescriptionWe suggest you enter details here.Role DescriptionThis is an on-site, full-time role for a Customer Success Director, located in Vila Velha, ES. The Customer Success Director will oversee customer relationships, ensuring clients achieve their desired outcomes with MediBloc solutions. Responsibilities include managing customer success...
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Analista de Customer Service
Há 4 dias
Vila Velha, Brasil Curriculum.com.br Tempo inteiroAnalista de Customer Experience Pleno - PJ - Monitorar e reportar indicadores de CX junto com as áreas; identificar GAPs e problemas que prejudicam a experiência de compra e pós-venda; difusão da cultura custumer centric na companhia; desenvolver e gerar ações para a jornada do cliente; elaborar propostas de melhoria baseadas nos feedbacks recebidos...
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Associate Technical Account Manager
2 semanas atrás
Vila Velha, Brasil Nutanix Tempo inteiroNutanix is hiring a Technical Account Manager (TAM) in Brazil to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships, and build trusted advisor relationships with Nutanix customers. The Nutanix TAM acts as a single point of contact,...
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Customer success specialist
Há 7 dias
Vila Guilherme, Brasil Netvagas Tempo inteiroCompany and Role OverviewAt BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...
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Customer Success Specialist
2 semanas atrás
Estância Velha, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Vila Velha, Brasil Omni Business Solutions Inc. Tempo inteiroLatam - Business Development Executive Digital Transformation, IT Solutions & Services - Brazil 5 days ago – Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Cultivate personal and professional development to help create the future. Job Overview Position: Business Development Executive (Digital...
