Network Operations Analyst

Há 2 dias

Joinville, Brasil Sonda Tempo inteiro

Network Operations Analyst (L1/L2 NOC – Early Shift) - LATAMSONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing.With almost 50 years of experience and in constant growth around the World, and growing so far in the US, as well.We are looking for a Network Operations Analyst to join our client's Early Shift team, providing first-line monitoring and coordination of network incidents across multiple retail locations.This professional will act as the main communication point between the client and the Managed Service Provider (MSP), ensuring timely updates, incident tracking, and clear communication with internal stakeholders.Location: Nearshore (LATAM)Work Schedule: Monday to Friday, from 5:00 AM to 12:00 PM ETModel: RemoteKey ResponsibilitiesMonitor network events and incidents, escalating as needed (L1/L2 NOC equivalent).Coordinate with the Managed Service Provider for updates and resolution progress.Communicate incident status, impact, and resolution details to the Early Shift team.Track, document, and report network incidents following established SLAs and procedures.Support escalation and root cause analysis processes when required.Maintain up-to-date records of communication, incident logs, and service documentation.RequirementsExperience in Network Operations, NOC, or related technical support roles.Basic understanding of network infrastructure (LAN/WAN, routers, switches, connectivity).Familiarity with incident management and ticketing systems.Strong English communication skills, both written and verbal.Excellent organizational and coordination abilities.Availability to work from 5:00 AM to 12:00 PM ET (early shift).Preferred QualificationsExperience in retail network environments or with Managed Service Providers (MSPs).Exposure to network monitoring tools (e.g., SolarWinds, Zabbix, Nagios, PRTG).Basic certifications such as CompTIA Network+ or CCNA are a plus.Seniority levelAssociateEmployment typeFull-timeJob functionAnalystIndustriesIT Services and IT Consulting#J-*****-Ljbffr

  • Mid-Level Product

    2 semanas atrás

    Joinville, Brasil Lean Tech Tempo inteiro

    Join to apply for the Mid-Level Product & Operations Analyst role at Lean TechJoin to apply for the Mid-Level Product & Operations Analyst role at Lean TechGet AI-powered advice on this job and more exclusive features.Company Overview:Lean Tech is a rapidly expanding organization situated in Medellín, Colombia.We prideourselves on possessing one of the most...

  • Sales Operations Data Analyst

    1 semana atrás

    Joinville, Brasil BairesDev Tempo inteiro

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Senior Network Engineer

    Há 7 dias

    Joinville, Brasil Bairesdev Tempo inteiro

    At BairesDev, we've been leading the way in technology projects for over 15 years.We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position,...

  • Trailer Operations Analyst

    1 semana atrás

    Joinville, Brasil Billor Tempo inteiro

    **About Us** At Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...

  • Chargeback Analyst

    Há 2 dias

    Joinville, Brasil Promote Project Tempo inteiro

    We are not just another fintech unicorn.We are a pack of dreamers, makers, and tech enthusiasts building the future of payments.With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.Chargeback AnalystLocationSão PauloDescriptionAbout CloudWalk:We are not just another fintech...

  • Analista Senior N1

    3 semanas atrás

    Joinville, Brasil Solo Network Tempo inteiro

    ATIVIDADES: - Realizar atendimento N1 nas tecnologias Firewall, Antivírus, Office 365, Soluções em Cloud, NOC e Adobe;- Monitorar clientes NOC;- Atender e escalonar chamados para outros níveis ou fabricante;- Confeccionar relatórios técnicos;- Acompanhar de alertas e rotinas de backup - Aplicar atualizações de segurança em sistemas operacionais...

  • Business Data Analyst

    Há 2 dias

    Joinville, Brasil We Are Meta Tempo inteiro

    Seeking a Business Data Analyst (Based in Brazil): Rhino, are you there?At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.Expand your network: As a consultant at We Are META, you'll have access to a network of national and international partners across diverse sectors of the tech industry.Enjoy our perks: When you join...

  • Supply Chain Operations Analyst

    1 semana atrás

    Joinville, Brasil Billor Tempo inteiro

    **About Us** At Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...

  • NOC (Network Operations Center)

    2 semanas atrás

    Joinville, Santa Catarina, Brasil Frasanet Provedor Tempo inteiro R$1.500 - R$3.500 por ano

    Vaga: NOCCarga Horária: 6hrsLocal: Estrada Barbante, 1570. Morro do Meio - Joinville/SCResumo do Cargo:Será responsável por cuidar do monitoramento da rede, realizar suporte avançado a clientes empresariais por chat ou ligação e auxiliar técnicos de campo em manutenções e instalações.Responsabilidades:Suporte avançado por ligação e chat para...

  • Payroll and Benefits Analyst

    3 semanas atrás

    Joinville, Brasil Billor Tempo inteiro

    **About Us**At Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...