Gaming Customer Experience Representative

Há 2 dias


Salvador, Brasil Bebeecustomersupport Tempo inteiro

Support SpecialistWe're revolutionizing the skill games industry, and we need your expertise to excel in this exciting category.Troubleshoot player issues and collaborate with internal teams to resolve game-related problems.Offer daily support to our players via iMessage, Facebook Messenger, and emails.Maintain detailed records of player interactions and issues using our CRM.Assist new players with onboarding, teaching them about our game and features.Requirements:Minimum 4 years of customer support experience, preferably in iGaming or Quality Assurance.Past experience in KYC and payments processing.Excellent verbal and written communication skills in English.Proficiency with CRM tools and documentation experience.Perks:Attractive salary meeting expectations.Stock options - company success equals personal prosperity.Home office budget for a top-notch environment.We value diversity and equality, creating amazing player experiences.



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