Strategy & Operations Director

Há 2 dias

Belo Horizonte, Brasil Lindh Executive Search Tempo inteiro

We are looking for a Strategy & Operations Director to play a key role in shaping and scaling patient care operations for a fast-growing digital health company.You'll be responsible for defining what patient care means at scale, leading a rapidly expanding team, and ensuring operational excellence as we grow from ~50 to 200+ people within a year.The position reports to the Global Director.This role sits in São Paulo, Brazil, and it's an on-site position.If you're not in SP, you need to be able to relocate.This is a hands-on leadership role for a builder -- someone who thrives on designing systems from scratch and solving complex problems in a fast-paced, consumer-focused environment.Core Responsibilities: Strategic Planning Define and implement patient care strategy across multiple health categories Balance proactive vs. reactive care approaches Design and scale new services Team Leadership Lead and scale a high-performing operations team (50 ? 200+) Hire, onboard, and develop new team members Drive performance management and uphold quality standards Technology & Product Collaboration Partner with central product and tech teams to improve efficiency Identify, scope, and prioritize operational challenges Champion tech-enabled solutions that reduce linear staff growth What We're Looking For 8+ years of professional experience being: 3–4+ consulting, strategy roles or investment banking & 3–4+ years in operational leadership and scaling roles essential Experience growing teams, ideally you've managed 30+ people Strong problem-solving ability and structured thinking B2C experience strongly preferred Builder mentality: construct, don't just maintain Mandatory fluency in Portuguese and English -- Note: We carefully review all the applicants and cannot give individual feedbacks given the high demand.If we believe you're a match (skillset, seniority, etc), you will definitely hear from us via e-mail or LinkedIn ASAP.

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