
Senior It Support Engineer Level 3
Há 7 dias
Full-time | Remote | CST CoverageWe're hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients.This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.What You'll Do Handle escalations from Level 2 engineers.Perform advanced Azure tasks: resource setup, policies, security, scripting, automation.Support enterprise networking: firewalls, routing, VPNs, VoIP optimization.Mentor Level 1–2 engineers, ensuring best practices.Document escalations, infra changes, and project work.Contribute to migrations and enterprise initiatives.Requirements 5+ years as a senior IT engineer / Level 3 in MSP or enterprise.Strong Azure expertise (resources, policies, automation).Advanced networking (firewalls, routing, VoIP troubleshooting).Active Directory, Windows Server, Microsoft 365.Excellent English for client-facing support.Bonus: Mac support, ConnectWise/Datto familiarity.Benefits Weekdays: Noon–8pm CST One weekend day: 8am–5pm CST Days off: One weekday + one weekend day (2 total) Device provided
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Senior IT Support Engineer Level 3
1 semana atrás
São Paulo, São Paulo, Brasil Workana Tempo inteiro R$90.000 - R$120.000 por anoFull-time | Remote | CST CoverageWe're hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients. This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.What You'll DoHandle escalations from Level 2 engineers. Perform advanced Azure...
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Tier 3 IT Support Engineer
Há 5 dias
São Paulo, São Paulo, Brasil Nearshore Business Solutions Tempo inteiro R$90.000 - R$120.000 por anoRole OverviewWe're looking for aTier 3 IT Support Engineerwho lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you'll own themost complex Microsoft 365, Intune, and Azure challenges, lead escalations, and implement long-term improvements in security, compliance, and user experience. If you're passionate about solving...
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Tier 3 IT Support Engineer
4 semanas atrás
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroRole Overview We’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges , lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate...
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Tier 3 IT Support Engineer
4 semanas atrás
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroRole Overview We’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges, lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate about...
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Tier 3 it support engineer
4 semanas atrás
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroRole Overview We’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges , lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate...
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Tier 3 IT Support Engineer
Há 5 horas
Greater São Paulo Area, Brasil Nearshore Business Solutions Tempo inteiroRole Overview We’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges , lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate about...
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Tier 3 It Support Engineer
4 semanas atrás
São Paulo, SP, Brasil Nearshore Business Solutions Tempo inteiroRole Overview We’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges, lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate about...
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Tier 3 IT Support Engineer
4 semanas atrás
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroRole OverviewWe’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges, lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate about...
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Tier 3 IT Support Engineer
4 semanas atrás
São Paulo, Brasil Nearshore Business Solutions Tempo inteiroRole OverviewWe’re looking for a Tier 3 IT Support Engineer who lives and breathes Microsoft technologies. This role goes beyond ticket resolution—you’ll own the most complex Microsoft 365, Intune, and Azure challenges, lead escalations, and implement long-term improvements in security, compliance, and user experience. If you’re passionate about...
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Senior it support engineer
2 semanas atrás
São Paulo, Brasil Rain Tempo inteiroJob DescriptionRain isthe fastest-growing earned wage access (EWA) fintech in the U. S. , serving3.5 million employeesand backed bytop investors like QED and Prosus. We’ve raisednearly $400 Min funding—includingthe largest Series A in fintech history —andjust closed our Series B to fuel our next stage of hypergrowth.We’re seeking an experienced...