Information Technology Support Engineer

Há 2 dias

Belo Horizonte, Brasil Teceze Tempo inteiro

Job Title: On-Site IT Support Engineer Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.Monitor and coordinate critical service requests with remote teams and vendors as needed.Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles.Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.Familiarity with ITSM ticketing systems and incident management processes.Ability to conduct preventive maintenance and security checks.Strong communication skills and ability to interact with end-users at all levels.Detail-oriented with strong documentation and reporting skills.Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

  • Information Technology Support Engineer

    Há 4 dias

    Belo Horizonte, Brasil Teceze Tempo inteiro

    Job Title: On-Site IT Support Engineer Location : Sao paulo Brazil (Onsite) Duration : 3 months Contract (extendable) Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.This role ensures smooth IT operations, continuity of services, and timely...

  • Information Technology Manager

    1 semana atrás

    Belo Horizonte, Brasil LEDN Tempo inteiro

    Overview Join to apply for the Information Technology Manager role at LEDN Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over 150...

  • Information Technology Manager

    1 semana atrás

    Belo Horizonte, Brasil LEDN Tempo inteiro

    Overview Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over 150 countries around the world. The core values are: act with...

  • Software Engineer

    1 semana atrás

    Belo Horizonte, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Software Engineer - L3 Support role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Software Engineer - L3 Support role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our...

  • Technical Support Engineer

    2 semanas atrás

    Belo Horizonte, Brasil Softbinator Technologies Tempo inteiro

    About usAt Softbinator Technologies, we're driven by innovation and excellence. As an engineer here, you'll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you'll tackle real-world problems, collaborate with exceptionally talented engineers, and build cutting-edge solutions that...

  • Application Support Engineer

    4 semanas atrás

    Belo Horizonte, Brasil HCLTech Tempo inteiro

    The Application Support Engineer will provide technical and functional support for a portfolio of business-critical applications, including maintenance, quality, EHS, production monitoring, IoT integration, and access control systems. The role requires troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to...

  • Information Technology Manager

    2 semanas atrás

    Belo Horizonte, Brasil Ledn Tempo inteiro

    Managers of Information Technology, Ledn is interested in hearing from you! Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over...

  • Educational Technology Support Associate

    Há 4 dias

    Belo Horizonte, Brasil Graded - The American School Of São Paulo Tempo inteiro

    Educational Technology Support Associate Analista de Suporte em Tecnologia Educacional Primary Purpose of the Position The Educational Technology Support Associate supports faculty, staff, students, and families in effectively accessing and navigating educational software, applications, and platforms.This role ensures that the school community experiences...

  • Staff Software Engineer

    Há 2 horas

    Belo Horizonte, Brasil Signify Technology Tempo inteiro

    Job Title:Staff Software EngineerJob Type:ContractContract Length:6–12 months (with strong potential for extension)Rate:Competitive hourly rate (USD) — based on experienceRole Location:Remote (LATAM) — must be able to work PST hoursThe Company:A fast-growing AI technology company building backend systems that enable clinical and operational tools used...

  • Information Technology Intern

    1 semana atrás

    Belo Horizonte, Brasil Symplicity Corporation Tempo inteiro

    Symplicity Brasil is looking for Technology Interns to join our team and help us continue offering our end-to-end solutions. With close collaboration with the US team, this professional will be part of our English development program with the team, conducted by a full-time teacher. **What is required to join our team?**: - Students from the courses of...