Technical Support Specialist
Há 7 dias
Why consider this job opportunity
Competitive salary ranging from $32 to $36 per hour
Opportunity for career advancement within a rapidly growing organization
Comprehensive benefits package including medical, dental, and vision plans
Paid parental leave and 401K matching plan
Supportive and inclusive workplace culture that prioritizes employee well-being
Flexibility to work remotely
What to Expect (Job Responsibilities)
Provide remote technical support for installation, programming, testing, and servicing of security systems and equipment
Read and interpret blueprints, schematics, and manuals to determine installation procedures
Execute technical aspects of multiple projects, including programming and customer training
Collaborate with project managers to coordinate project activities and improve customer satisfaction
Mentor less experienced staff and assist in troubleshooting and problem resolution
What is Required (Qualifications)
Minimum of 2+ years of related field experience
Strong technical skills in electronic security systems and programming
Excellent verbal, written, and interpersonal communication skills
Solid organizational skills with the ability to manage multiple projects simultaneously
Advanced computer skills including familiarity with MS Office applications
How to Stand Out (Preferred Qualifications)
Experience in electronic security, fire alarm & life safety, or building automation industries
Familiarity with networking and data management
Understanding of relay logic and physical security systems
#SecuritySystems #TechnicalSupport #CareerOpportunity #InclusiveWorkplace #CompetitivePay
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