Trilingual Technical Support Analyst
Há 5 dias
InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities include providing technical and functional support to clients worldwide through different channels such as email, tickets, and remote sessions (Teamviewer/Zoom/etc), checking clients' configurations, suggesting improvements and best practices to maximize the platform's efficiency, and working closely with the development and customer success teams to troubleshoot issues.Do not hesitate to apply if you...are fluent in English, Spanish and Portuguese (native-level portuguese strongly preffered, C1 level is the minimum required)enjoy working with clients, providing top-level supportthink analyticallyhave strong communication and troubleshooting skillshave previous experience in technical support for software and/or infrastructureare tech-savvyHaving previous experience using InvGate products is a big plusWe offer real opportunities for professional development, fully covered English classes, technical training both in-house and at educational centers, top-tier health insurance, a fixed amount for purchases in the food sector, reimbursement for remote work, and extended vacation and paternity leave.
-
Associate Technical Support Analyst
Há 7 dias
Rio Grande do Sul, Brasil Intelex Tempo inteiro**Position Overview** **Responsibilities and Deliverables** - Manages a fast-paced queue of support inquiries and requests. - Assesses support inquiries to identify whether issues are system or user related. - Escalates issues to senior support personnel when a resolution cannot be found. - Focuses on supporting customers through live chat and phone...
-
São Caetano do Sul, Brasil General Motors Tempo inteiroOverviewHybrid:This position does not require an employee to be on a full-time basis.Only 3x times per week (tue-thru)RoleCCA's Digital organization has responsibility for the technical data cataloging analyst is responsible for efficiently and effectively facilitating the execution of CCA's eCommerce organization deliverables within the specific...
-
Aftersales Catalog Data Technical Analyst
4 semanas atrás
São Caetano do Sul, Brasil General Motors Tempo inteiroOverview Hybrid: This position does not require an employee to be on a full-time basis. Only 3x times per week (tue-thru) Role CCA's Digital organization has responsibility for the technical data cataloging analyst is responsible for efficiently and effectively facilitating the execution of CCA's eCommerce organization deliverables within the specific...
-
Technical Support Specialist
Há 4 dias
São José do Barreiro, Brasil Bebeesupport Tempo inteiroJob Title: Technical Support SpecialistWe are seeking an experienced and skilled Technical Support Specialist to join our team.The successful candidate will be responsible for providing technical support to our projects, adhering to local health and safety codes and guidelines.Key Responsibilities:Provide efficient technical assistance to project teamsAdhere...
-
Aftersales Catalog Data Technical Analyst
4 semanas atrás
São Caetano do Sul, Brasil General Motors of Canada Tempo inteiroJob Description Hybrid: This position does not require a full-time schedule. Approximately 3 days per week (Tuesday through Thursday). Role: CCA's Digital organization has responsibility for the technical data cataloging analyst role to efficiently and effectively facilitate the execution of CCA's eCommerce deliverables within the specific function. This...
-
São Caetano do Sul, Brasil General Motors Tempo inteiroJob Description Hybrid: This position does not require an employee to be on a full-time basis.Only 3x times per week (tue-thru)Role:CCA's Digital organization has responsibility for the technical data cataloging analyst is responsible for efficiently and effectively facilitating the execution of CCA's eCommerce organization deliverables within the specific...
-
Support Analyst
1 dia atrás
Caxias do Sul, Brasil Promob Software Solutions Tempo inteiro**Nível**: Analista **Área**: Atendimento **Escolaridade**: Graduação - Indiferente **Tipo de contrato**: CLT **Jornada de trabalho**: 8h às 12h Das 13h12 às 18h Disponibilidade para home-office **Responsabilidades e Experiências desejáveis**: Como Support Analyst você será responsável por fazer com que os nossos clientes tenham sucesso no uso...
-
Technical Support Engineer
Há 4 dias
São Bernardo do Campo, Brasil Laravel Tempo inteiroOverview At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. Customer Success & Support at Laravel Our Customer Success and Support team is dedicated to making every customer interaction a positive and empowering experience. They are driven...
-
Senior Technical Support Specialist
1 semana atrás
São Bernardo do Campo, Brasil BairesDev Tempo inteiroSenior Technical Support Specialist - Remote Work At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive...
-
Support Analyst
4 semanas atrás
Caxias do Sul, Brasil Promob Software Solutions Tempo inteiro**Nível**: Analista**Área**: Atendimento**Escolaridade**: Graduação - Indiferente**Tipo de contrato**: CLT**Jornada de trabalho**: 8h às 12h Das 13h12 às 18hDisponibilidade para home-office**Responsabilidades e Experiências desejáveis**:Como Support Analyst você será responsável por fazer com que os nossos clientes tenham sucesso no uso dos nossos...
