Senior Technical Support Specialist
1 dia atrás
Senior Technical Support Specialist - Remote Work At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. Senior Technical Support Specialist at BairesDev As a Senior Technical Support Specialist, you\'ll provide advanced assistance and lead the resolution of complex technical issues. You\'ll mentor junior team members, implement support processes, and ensure excellent customer service while maintaining high-quality technical standards. Responsibilities Provide advanced technical support and troubleshooting for complex issues. Lead incident resolution and coordinate with technical teams. Develop and maintain technical documentation and knowledge base articles. Mentor junior support staff and provide technical guidance. Analyze support trends and recommend process improvements. Ensure service level agreements and quality standards are met. Qualifications 4+ years of experience in technical support or related roles. Strong knowledge of operating systems, networks, and applications. Experience with ticketing systems and support tools. Excellent problem-solving and analytical skills. Strong communication skills and customer service orientation. Advanced level of English. What we offer 100% remote work (from anywhere). Excellent compensation in USD or your local currency if preferred. Hardware and software setup for you to work from home. Flexible hours: create your own schedule. Paid parental leaves, vacations, and national holidays. Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent. Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting Apply now and become part of a global team where your unique talents can truly thrive #J-18808-Ljbffr
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Technical Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiroJob Title: Technical Support Specialist Job Description: The Technical Support Specialist will be responsible for handling customer complaints and providing technical assistance to distributors and end-users. Key Responsibilities: Resolve customer issues related to product malfunctions, installation, and maintenance. Provide timely and effective technical...
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Technical Support Specialist
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São Paulo, São Paulo, Brasil NCR Corporation Tempo inteiro US$20.000 - US$60.000 por anoSobre a NCRA NCR Corporation (NYSE: NCR) é líder na transformação, conexão e execução de plataformas de tecnologia para bancos, lojas e restaurantes autogerenciados. A NCR está sediada em Atlanta, Geórgia, com funcionários em todo o mundo. NCR é uma marca comercial da NCR Corporation nos Estados Unidos e em outros países.TITLE: Technical Support...
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Technical Support Specialist
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São Paulo, SP, Brasil beBeeEngineering Tempo inteiroTechnical Support Specialist Job Overview: We are seeking a skilled Technical Support Specialist to provide technical guidance and support for our products in overseas regions. Key Responsibilities: Complete customer service training and company internal process; Provide product improvement suggestions and sustainable improvements; Support regional manager...
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Technical Support Automation Specialist
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São Paulo, São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN. The Customer team drives lifetime value, retention and expansion by expanding inside existing customers, cross-selling to different products, and building strong relationships with current accounts. Enterprise customers include leading companies; every team member...
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Technical Support Automation Specialist
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São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN. The Customer team drives lifetime value, retention and expansion by expanding inside existing customers, cross-selling to different products, and building strong relationships with current accounts. Enterprise customers include leading companies; every team member...
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Technical Support Specialist
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Caxias do Sul, Brasil Plug Power Tempo inteiroOverview Status: Exempt (Salaried) | Department: Global Services / Service Engineering / Technical Services, Dept. 331 Position Summary Plug Power Inc. is committed to providing best-in-class technical support for our products to our global customer base on a 24/7 basis. The Technical Support Specialist is a subject matter expert for troubleshooting and...
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Technical Support Maintenance Specialist
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São Paulo, Brasil TRACTIAN ?? Tempo inteiroTechnical Support Maintenance Specialist Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Continue with Google Continue with Google Technical Support Maintenance Specialist 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Get...
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Technical Support Automation Specialist
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São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN . As a Technical Support Automation Specialist at TRACTIAN, you will serve as the bridge between technical support and automation engineering, providing high-level technical assistance to our clients and ensuring robust integration of our monitoring solutions in...
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Technical Support Engineer
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São Bernardo do Campo, Brasil Jobgether Tempo inteiroOverview Technical Support Engineer (Remote - Latam). We are seeking a proactive and technically skilled Technical Support Engineer to join a fast-growing international e-commerce environment. You will serve as the frontline technical expert for customers, troubleshooting API integrations, resolving technical issues, and building internal tools to improve...
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Technical Support Automation Specialist
1 semana atrás
São Paulo, São Paulo, Brasil TRACTIAN 𝗕𝗥 Tempo inteiro R$80.000 - R$120.000 por anoCustomer at TRACTIANThe Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch,...
