Senior Technical Support Specialist
3 semanas atrás
Senior Technical Support Specialist - Remote Work At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. Senior Technical Support Specialist at BairesDev As a Senior Technical Support Specialist, you\'ll provide advanced assistance and lead the resolution of complex technical issues. You\'ll mentor junior team members, implement support processes, and ensure excellent customer service while maintaining high-quality technical standards. Responsibilities Provide advanced technical support and troubleshooting for complex issues. Lead incident resolution and coordinate with technical teams. Develop and maintain technical documentation and knowledge base articles. Mentor junior support staff and provide technical guidance. Analyze support trends and recommend process improvements. Ensure service level agreements and quality standards are met. Qualifications 4+ years of experience in technical support or related roles. Strong knowledge of operating systems, networks, and applications. Experience with ticketing systems and support tools. Excellent problem-solving and analytical skills. Strong communication skills and customer service orientation. Advanced level of English. What we offer 100% remote work (from anywhere). Excellent compensation in USD or your local currency if preferred. Hardware and software setup for you to work from home. Flexible hours: create your own schedule. Paid parental leaves, vacations, and national holidays. Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent. Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting Apply now and become part of a global team where your unique talents can truly thrive #J-18808-Ljbffr
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Senior Technical Support Specialist
1 semana atrás
São Bernardo do Campo, Brasil BairesDev Tempo inteiroSenior Technical Support Specialist - Remote Work Join us at BairesDev , a leader in technology projects, to join our top 1% global talent team and provide cutting‑edge solutions to leading companies. As a Senior Technical Support Specialist , you will offer advanced assistance and drive the resolution of complex technical issues. You will mentor junior...
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Technical Support Specialist
Há 3 dias
São Paulo, São Paulo, Brasil NCR Corporation Tempo inteiro US$20.000 - US$60.000 por anoSobre a NCRA NCR Corporation (NYSE: NCR) é líder na transformação, conexão e execução de plataformas de tecnologia para bancos, lojas e restaurantes autogerenciados. A NCR está sediada em Atlanta, Geórgia, com funcionários em todo o mundo. NCR é uma marca comercial da NCR Corporation nos Estados Unidos e em outros países.TITLE: Technical Support...
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Senior Technical Field Specialist
2 semanas atrás
São José do Barreiro, Brasil Bebeetechnical Tempo inteiroJob DescriptionWe are seeking a highly skilled and experienced Senior Technical Field Specialist to join our team.In this role, you will be responsible for ensuring the efficient deployment of projects and providing technical support to clients.Key Responsibilities:Project Deployment: Ensure that all project requirements are met and that deployments are...
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Technical Support Specialist
Há 2 dias
São Paulo, Brasil beBeeTechnical Tempo inteiroJob Title: Technical Support Specialist We are seeking a skilled professional to join our global technology team as a Technical Support Specialist. In this role, you will play a key part in ensuring the stability, reliability, and efficiency of our systems, infrastructure, and business-critical applications. Key Responsibilities: System Support : Provide...
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Senior Technical Support Specialist
2 semanas atrás
São Paulo, SP, Brasil Emplifi Tempo inteiro**About Emplifi**: Emplifi's unified customer engagement platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers,...
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Technical Support Automation Specialist
2 semanas atrás
São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN. The Customer team drives lifetime value, retention and expansion by expanding inside existing customers, cross-selling to different products, and building strong relationships with current accounts. Enterprise customers include leading companies; every team member...
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Technical Support Maintenance Specialist
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São Paulo, Brasil TRACTIAN ?? Tempo inteiroTechnical Support Maintenance Specialist Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Continue with Google Continue with Google Technical Support Maintenance Specialist 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Maintenance Specialist role at TRACTIAN ???????? Get AI-powered...
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Technical Support Automation Specialist
2 semanas atrás
São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN . As a Technical Support Automation Specialist at TRACTIAN, you will serve as the bridge between technical support and automation engineering, providing high-level technical assistance to our clients and ensuring robust integration of our monitoring solutions in...
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Technical Support Engineer
3 semanas atrás
São Bernardo do Campo, Brasil Jobgether Tempo inteiroOverview Technical Support Engineer (Remote - Latam). We are seeking a proactive and technically skilled Technical Support Engineer to join a fast-growing international e-commerce environment. You will serve as the frontline technical expert for customers, troubleshooting API integrations, resolving technical issues, and building internal tools to improve...
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Technical Support Automation Specialist
1 semana atrás
São Paulo, São Paulo, Brasil TRACTIAN 𝗕𝗥 Tempo inteiro R$80.000 - R$120.000 por anoCustomer at TRACTIANThe Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch,...