Support Specialist

1 dia atrás


Salvador, Brasil Bebeecustomer Tempo inteiro

Client Support Specialist">As a Client Support Specialist, you will play a vital role in delivering exceptional customer experiences.
You will be the first point of contact for clients, providing timely and thoughtful solutions to their queries.The ideal candidate will possess strong communication skills, be fluent in English, and have a passion for problem-solving.
Previous experience in FX, KYC, or AML is a plus, but we are happy to train the right individual.Key responsibilities include:Responding to client inquiries via phone, email, and live chatTroubleshooting issues and providing effective solutionsGuiding clients through our trading platforms with clarity and precisionHandling onboarding and account support with efficiency and careWhat we're looking for:Fluent English language skillsStrong computer skills, particularly Microsoft OfficeConfident communicator with excellent interpersonal skillsCalm under pressure and driven by a customer-centric mindsetWhy join us?
A global team that values quality over quantityTailored Learning & Development pathsBest Employee and Long Service AwardsThis is an exciting opportunity to grow your career with a dynamic organization that prioritizes employee development and recognizes outstanding performance.
If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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