Customer Support Representative

**Who You Are**The role of the Customer Support Representative is responsible for resolving customer queries, recommending solutions and guiding product users through features and functionalities. This role requires excellent communication and troubleshooting skills.**What is Expected**:- Partner with the Customer Success team in tracking customer issues and...

Descrição da vaga JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...

We are seeking a full-time, remoteTechnical Customer Support (TCS) Representativewith 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

EverHelp is part of the Genesis ecosystem — an international full-service IT company. More than 1,500 people in five countries create products for over 200 million monthly users. Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment...

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.Ever Help is a company in the...

This role is onsite client in Belo Horizonte - MG. **Job Summary** **Responsibilities** - Provide technical support for a customer’s end users. - Provide support for a customer’s video conferencing events/meetings. - Ensure conference rooms are functional and ready for video calls and events. - Monitor customer meetings and resolve any issues that...

This role is onsite client in Belo Horizonte - MG**Job Summary****Responsibilities**- Provide support for a customer's video conferencing events/meetings.- Ensure conference rooms are functional and ready for video calls and events.- Monitor customer meetings and resolve any issues that arise.- Provide support for customer's boardroom meetings.- Update the...

Responsibilities Responsible for product technical support for customers in the LATAM region including remote assistance and on-site support. Respond to technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality...