Customer Service Associate

2 semanas atrás


São José do Rio Preto, Brasil Global Rescue Tempo inteiro

Global Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments.
Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies.
For more information, please see .
Responsibilities
Respond promptly to inbound and email inquiries
Obtain and evaluate all relevant information to handle inquiries
Serves as liaison between the customers and various departments
Leverage customer management system data to process membership transactions
Enroll, renew and upgrade retail customers, processing credit card and other payment information
Generate new & renewal revenue from new inbound inquiries & outbound calls
Conduct outbound calls to existing customers as part of the renewal process
Effectively describe the nature and scope of Global Rescue services
Assist with coordination of logistics for member's operational needs
Meet daily, weekly, and monthly sales goals
Qualifications
Must be well-spoken and well-written
Highly energetic and motivated to succeed
Exceptional written and verbal communication
Attention to detail and follow-through
Efficient time management and organizational skills
Excellent computer and data entry skills
Compensation
Based on experience + bonus + benefits
#J-18808-Ljbffr


  • Inside Sales Associate

    2 semanas atrás


    São José do Rio Preto, Brasil Drf Water Heating Solutions Tempo inteiro

    Inside Sales Associate – $19/hr + Uncapped Commission | Remote Eligible in Select StatesEstimated Total Compensation:$60,000–$80,000+ annually based on performanceMultiple Shifts AvailableRemote/Hybrid Available in:Z,A CO, WA, IN, WI, IL, and TNAre you a motivated communicator who loves to win?Join DRF Water Heating Solutions as anInside Sales...


  • São Paulo, SP, Brasil Wesco Tempo inteiro

    **Responsibilities**: - Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. - Process payments for cash account customers. - Research and resolve customer problems, acting as the customer liaison between other departments when necessary. - Back-up support to sales counter with walk in and...

  • Customer Support Associate

    3 semanas atrás


    Rio de Janeiro, Brasil SAP Tempo inteiro

    **What we offer****ROLE DESCRIPTION**:**EXPECTATIONS AND TASKS**:**Responsibilities**:Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departmentsMaintaining the quality of the customer support organization (release readiness, process definition, training, service audits )Document transactions in...

  • Customer Support Associate

    4 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil SAP Tempo inteiro

    **What we offer****ROLE DESCRIPTION**:**EXPECTATIONS AND TASKS**:**Responsibilities**:Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departmentsMaintaining the quality of the customer support organization (release readiness, process definition, training, service audits )Document transactions in...


  • Rio de Janeiro, Brasil SAP Tempo inteiro

    **What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...


  • São José da Laje, Brasil DoiT Tempo inteiro R$40.000 - R$60.000 por ano

    LocationOur Associate Customer Success Manager will be an integral part of our global Customer and Product Success team. This role is based remotely in UK, Ireland, Spain or Estonia.The role is also available to independent contractors in East Europe.Who We AreDoiT is a global technology company that works with cloud-driven organizations to leverage the...


  • São Paulo, Brasil TransPerfect Tempo inteiro

    Overview The Associate Customer Success Manager is responsible for small to mid-size global accounts or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The Associate Customer Success Manager will receive support from the Global...

  • Customer Support Associate

    4 semanas atrás


    São Paulo, São Paulo, Brasil Arrow Electronics, Inc. Tempo inteiro

    **Position**:Customer Support Associate**What You'll Be Doing**:- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.- Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.- Responsible for handling more complex...


  • São Leopoldo, Brasil SAP Tempo inteiro

    **We help the world run better**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Paulo, São Paulo, Brasil Actum Lab North America Inc. Tempo inteiro

    **Associate Customer Success Representative (Remote)**Floori is looking for a customer-oriented, empathetic, and driven individual to join our team as an Associate Customer Success Representative. In this crucial role, you'll act as the key point of contact for our customers, fostering strong relationships, understanding customer goals, and enabling them to...