Technical Support

Requisition ID:*****Job Location(s):Osasco, BREmployment Type:Part TimeSegment:Danfoss Climate Solutions SegmentJob Function:SalesWork Location Type:On-siteDanfoss is seeking a proactive and enthusiastic Engineering Student to establish and maintain good relationships with internal and external customers on behalf of the company with focus on Technical Support.You will ensure that all customers' requirements and needs are completely met while upholding the company vision and mission.Extreme tact, sensitivity and professionalism are necessary as you will have daily contact with customers and will be a direct influence on their satisfaction.What You'll Be DoingResponsibilities for this position include, but are not limited to, the following.Provide Technical support (Phone and email) on customer's doubts, troubleshooting and product selectionCreation and follow-up on product quality complaintsProduct, Customers and Supplier registrationIdentify issues on current internal processes and propose improvementsRegular follow-up on critical spare parts safety stockRun special projects assigned by your direct managerWhat We're Looking ForAt Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making.When you consider this job posting, do you feel like your profile is not a perfect match?Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting.Even if you do not check all the boxes, we encourage you to apply anyway.We are curious to find out how you can bring new insights to the role or to Danfoss as an organizationThe ideal candidate possesses these skills.Studying Engineering: Mechatronics / Electrical / Automation / MechanicalEnglish level: High-Intermediate to AdvancedOrganized, numerate, computer-literate, team playerSkilled in electronics and PLC programming is an advantage.What You'll Get from UsWe promote from within and support your learning with mentoring, training, and access to global opportunities.You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance.Your well-being matters to us.We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more.These vary by country and contract, but they're worth asking about—we think they're pretty great.Ready to Make a Difference?If this role excites you, we'd love to hear from you Apply now to start the conversation and learn more about where your career can go with us.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category..Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment.We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to ****.Danfoss is family-owned, employing more than people, serving customers in more than 100 countries through a global footprint of 95 factories.