(Fluent English) Technical Support Consultant
Há 6 horas
Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes ?? What you will do: Provide exceptional customer support via chats, and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) At least 2 years of experience in customer or technical support is a must Excellent writing and communication skills Ability to learn and follow precise procedures Experience writing professional, well-structured emails Ability to troubleshoot and solve technical issues efficiently Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remote Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English , pointing out your outstanding skillsVisit our website: DISCLAIMER We are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision opportunities and benefits.Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice .
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Brasília, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a** Technical Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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English-speaking Technical Support Representative
1 semana atrás
Brasília, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international company working with...
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English-speaking technical support representative
1 semana atrás
Brasília, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international company working with people...
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(fluent English, short-term) Customer Support Consultant
3 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiroOverview Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. What you will do: Provide exceptional customer support via chats and emails Manage T1...
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(fluent German
3 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiroOverview (fluent German & English) Customer Support Consultant, remote (Luxury Brand) What You Will Do Provide exceptional customer support via emails and calls Handle inquiries in the global CRM following established processes Build positive and long-lasting relationships with customers Communicate with potential customers Accurately update and categorize...
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(Fluent German
Há 6 dias
Brasília, Brasil Supportyourapp Tempo inteiroOverview(fluent German & English) Customer Support Consultant, remote (Luxury Brand)What You Will DoProvide exceptional customer support via emails and callsHandle inquiries in the global CRM following established processesBuild positive and long-lasting relationships with customersCommunicate with potential customersAccurately update and categorize leads in...
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Brasília, Brasil Supportyourapp Tempo inteiro(Networking & Cybersecurity)Technical Support Consultant (LATAM)(Networking & Cybersecurity) Technical Support Consultant (LATAM)2 months ago Be among the first 25 applicantsPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Passionate about the world of tech?What if you had a...
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Brasília, Brasil Supportyourapp Tempo inteiroOverview(Chinese and English) Customer Support Consultant, crypto (remote)Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you will...
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Net Core MVC Applications) L2 Technical Support Consultant
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Brasília, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our L2 Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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(fluent English) Social Media Consultant
3 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiroSocial Media Consultant (LATAM, remotely) 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Social Media Consultant today and thrive in a...
