Bilingual Service Desk Analyst

1 semana atrás


Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiro

Position: Bilingual Service Desk Analyst (Spanish & Portuguese) - Level 1Location: Sao Paulo, BrazilResponsibilitiesProviding technical support per request to ensure closure according to the ITIL incident management process.Tracking and updating tickets for each request, ensuring timely closure.Responsibility for requests and tickets, including escalation for resolution and communication with the customer.Executing the full incident management lifecycle, from initial registration to request closure and customer satisfaction survey.Resolving application support issues.Resolving printer issues.Resolving VPN software and collaboration tools.Resolving password reset and remote control tools.Resolving issues with MS Windows, Office, desktops, laptops, and networks.QualificationsExperience – EssentialUnderstanding of computer systems.Work experience in a 24/7 support environment.Experience – Desired1 or more years of experience in a similar position.Experience in desktop and application support.Experience with ITSM ticketing tools.Skills and KnowledgeExcellent verbal and written communication skills in Spanish and Portuguese.


  • Service Desk Analyst

    2 semanas atrás


    Ituiutaba, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...


  • Ituiutaba, Brasil Kynetec Tempo inteiro

    Kynetec is the global leader in agricultural and animal health market insights. We have a long history of market research expertise, specialising in animal health and nutrition, crop protection, farm machinery and equipment, seed/biotech and fertilisers.Backed by a team of more than 850 market researchers, interviewers, data analysts, marketing scientists,...

  • It Service Desk Analyst

    1 semana atrás


    Ituiutaba, Brasil Ltimindtree Tempo inteiro

    LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro...

  • Service Desk Manager

    1 semana atrás


    Ituiutaba, Brasil Hcltech Tempo inteiro

    Responsibilities:As a Service Desk Manager, you will be responsible for strategically leading the technical support operation, ensuring service excellence, alignment with client objectives, and continuous team development. Your main activities will include:Strategic management of the Service Desk operationActing as an escalation pointResource planning and...

  • Analista De Service Desk Jr

    1 semana atrás


    Ituiutaba, Brasil Stefanini Brasil Tempo inteiro

    Somos a maior multinacional brasileira e estamos entre as 100 maiores empresas de TI do mundo. Estamos presentes em 41 países com mais de 30 mil colaboradores. A Stefanini tem como principal objetivo auxiliar os clientes a encontrar, por meio de soluções personalizadas, a maneira ideal para alcançar seus desafios, impulsionando a inovação digital. E...

  • Service Desk Bilingue

    2 semanas atrás


    Ituiutaba, Brasil Tata Consultancy Services Tempo inteiro

    Venha para uma das maiores empresas de Serviços IT do mundo!! Aqui você pode transformar sua carreira!Por que fazer parte da TCS? Aqui na TCS acreditamos que as pessoas fazem a diferença, por isso vivemos uma cultura de aprendizado ilimitado cheio de oportunidades de melhorias e desenvolvimento mútuo. O cenário ideal para expandir ideias através das...

  • Analista De Service Desk

    2 semanas atrás


    Ituiutaba, Brasil Forvis Mazars No Brasil Tempo inteiro

    Sua Jornada ConoscoAqui, você terá a chance de trabalhar com um time de alto nível atendendo clientes globais, construindo conexões valiosas e evoluindo suas habilidades e competências. Oferecemos programas de treinamento focados no seu crescimento e qualificação, programas de desenvolvimento & performance e um ambiente que promove a excelência e...

  • Analista De Service Desk

    2 semanas atrás


    Ituiutaba, Brasil Hcltech Tempo inteiro

    Analista de Service Desk (INGLÊS), HCLTech Leopoldo/RS (Presencial) / Analista de Service Desk (INGLÊS) / IntegralSomos a HCLTech, uma das maiores empresas de tecnologia e DSA que mais crescem no mundo, com mais de 219.000 profissionais espalhados em 54 países, impulsionando o progresso através de recursos líderes do segmento e centrados nas áreas de...


  • Ituiutaba, Brasil Lite Tech Tempo inteiro

    Job Conditions -Position: Service Desk — Technical Support & AssistanceLanguages required: Native/bilingual German fluency and English Professional FluencyStart date: 20 October 2025Contract: PJ (Pessoa Jurídica)Workload: 40 hours per week (MAX 8 HOURS PER DAY)Work Hours(MAX 8 HRS PER DAY) : Official CET hours but flexibility of choice of Shift with...


  • Ituiutaba, Brasil Hcltech Tempo inteiro

    Analista de Service Desk (INGLÊS), HCLTech Leopoldo/RS (Presencial) / Analista de Service Desk (INGLÊS) / IntegralSomos a HCLTech, uma das maiores empresas de tecnologia e DSA que mais crescem no mundo, com mais de 219.000 profissionais espalhados em 54 países, impulsionando o progresso através de recursos líderes do segmento e centrados nas áreas de...