Customer Success Consultant
Há 14 horas
Customer Success & Business Development Consultant – Latin AmericaCAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world.As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for 118 years, has helped innovators mine, assess, and apply that information to keep businesses thriving.The CAS team is global, diverse, endlessly curious, and strives to make scientific insights accessible to innovators worldwide.CAS is seeking an independent consultant to support delivering services that combine customer success expertise with business development activities, focusing on consultative engagement, solution-oriented selling, and collaborative account management.Key Deliveries include :Customer Success & EngagementFacilitate onboarding and enablement sessions for CAS users.Provide guidance to help customers realize the full value of CAS solutions.Maintain strong relationships across multiple levels within client organizations.Business DevelopmentIdentify opportunities to grow, retain, and cross-sell within existing accounts.Develop a pipeline of new business opportunities in the assigned territory.Conduct prospecting activities, including calls, emails, and presentations.Strategic CommunicationDeliver compelling presentations and messaging to build awareness of CAS solutions.Support marketing activities such as workshops, seminars, and industry events.Represent CAS at conferences and trade shows as agreed.Reporting & DocumentationMaintain accurate records of activities and opportunities in CRM (Salesforce / LEX).Provide regular progress updates on engagement metrics and deliverables.Required Qualifications :Bachelor's degree in a science-related field (preferred).Minimum 5 years of experience in sales, account management, customer success, and business development.English fluency (written and spoken); Portuguese required; Spanish is a plus.Proficiency with CRM systems (Salesforce / LEX) and virtual meeting tools (Teams, Zoom, WebEx).Dynamic, proactive, and collaborative mindset.Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).Required Expertise :Proven success in solution-based sales and consultative engagement.Strong ability to translate complex concepts into clear, actionable insights.Skilled in relationship building across organizational levels.Familiarity with scientific information tools and intellectual property solutions (preferred).Excellent verbal and written communication skills.Location & TravelBased in Brazil; with regional travel within Brazil and across Latin America required up to 20% of the time.This is an independent consulting engagement.The consultant will be responsible for all taxes, insurance, and business expenses.Duration, deliverables, and compensation will be agreed upon in the consulting contract.To apply for this consulting position, please submit your cover letter and CV to#J-*****-Ljbffr
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Customer Success Specialist
2 semanas atrás
Porto Alegre, Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into...
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Customer Success Specialist
Há 5 horas
Porto Alegre, Brasil Smarter Contact Tempo inteiroWe’re expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data...
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Estágio em Customer Success
3 semanas atrás
Porto Alegre, Brasil Ubots Tempo inteiro**Nível**: Estagiário**Cursos de**: Administração**Escolaridade**: Graduação - Cursando**Tipo de contrato**: Estagiário**Jornada de trabalho**: 6hrs diárias, das 10hrs às 17hrs.Disponibilidade para home-office**Benefícios**: Cartão flash, Auxílio Home-office de R$ 0,60, Vale Alimentação ou Refeição de R$ 2,85, Programa de Apoio...
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Estágio Em Customer Success
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Porto Alegre, Brasil Ubots Tempo inteiro**Nível**: Estagiário**Cursos de**: Administração**Escolaridade**: Graduação - Cursando**Tipo de contrato**: Estagiário**Jornada de trabalho**: 6hrs diárias, das 10hrs às 17hrs.Disponibilidade para home-office**Benefícios**: Cartão flash, Auxílio Home-office de R$ 0,60, Vale Alimentação ou Refeição de R$ 2,85, Programa de Apoio...
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Virtual Customer Success Partner Advisor
3 semanas atrás
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Coordenador(a) de Customer Success
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Porto Alegre, Brasil Appmax Tempo inteiroNOSSO JEITO DE SER E FAZER O time da Appmax é feito por pessoas mão na massa, que têm os valores de garra e colaboração em 1º lugar. Nos esforçamos todos os dias para que empreendedores digitais consigam vender mais, de uma maneira mais eficiente e mais fácil. Nos inspiramos nos nossos clientes, e estamos aqui para servi-los e fornecer ferramentas...
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Customer Success Specialist
Há 3 horas
Porto Alegre, Rio Grande do Sul, Brasil SupportYourApp Tempo inteiroWe are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and...
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Virtual Customer Success Partner Advisor
Há 2 dias
Porto Alegre, Brasil Sap Tempo inteiroWe help the world run betterThe Customer Success Partner engages with SAP's customers to drive & accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions and success service entitlements.The Customer Success Partner is responsible for the management, orchestration of resources and...
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Customer Success Intern
Há 4 horas
Porto Alegre, Brasil Incomm Payments Tempo inteiroSobre a Todo | InComm Payments Company Nossa história começou em ****, em Porto Alegre, com o desafio de tornar o ato de presentear mais prático e simples.Em ****, lançamos os cartões presente, que transformaram nosso modelo de negócios.Hoje, administramos gift cards e cartões pré-pagos para o varejo, além de oferecer sistema de lista de...
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Customer Success Intern
Há 3 horas
Porto Alegre, Brasil Incomm Payments Tempo inteiroSobre a Todo | InComm Payments CompanyNossa história começou em ****, em Porto Alegre, com o desafio de tornar o ato de presentear mais prático e simples.Em ****, lançamos os cartões presente, que transformaram nosso modelo de negócios.Hoje, administramos gift cards e cartões pré-pagos para o varejo, além de oferecer sistema de lista de...
