Retention Associate

We're building the future of advertising and are looking for the minds to help us do it.
Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.
We have been recognized as one of the fastest-growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).
Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance, while mastering the tools and tactics of modern CRM strategy.
**A Day in the Life**
- On a monthly basis, you'll develop creative campaign concepts for your client's retention marketing calendars.
- You'll produce the copy for your campaign concepts and work directly with the client to gain approval on briefs before sending them to our in-house designers.
- Driven and enjoy coming to the team and clients with new retention marketing ideas.
- Execute automation/flow logic set-up, pop-up builds, and app integrations.
**Who You Are**:
- You have experience working in **Klaviyo** or a similar ESP.
- You're passionate about marketing, and especially interested in learning and growing in the DTC and e-commerce marketing industry.
- You're a creative and experienced writer and looking to grow your career in marketing copywriting.
- You're used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team and your clients.
- You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing.
- 2-4 years of work experience in digital marketing, copywriting, growth marketing, e-commerce, etc.
- Past experience working at an agency or working with multiple clients in a fast-paced environment.
- Enthusiastic, passionate, and creative; thrives on thinking outside of the box to create new best-in-class customer experiences.
- Excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.
**Who We Are**:
We're building the future of advertising and are looking for the minds to help us do it.
We only seek out the best—from our clients to our people.
Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:
- Unlimited Vacation Policy, and Holidays: Rebooting is one of the most important parts of growth.
At Darkroom, you have access to a flexible vacation policy, and 10 Regionally specific holidays throughout the year to keep you recharged and sharp.
- Location, location, (or no) location: Remote-first culture with a strong community base.
With Hubs in LA, The Bay Area, New York, Philly, Sao Paulo, Lisbon, and Eastern Europe.
- Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description.
Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.
- Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.
**Equal Opportunity Statement**
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.