Services Sales Manager

**We help the world run better**
**What you'll do**
**Services Sales Head **has full accountability for development and management of high-performing sales team, owning and driving business growth in a designated industry/territory, driving team to achieve and exceed business targets.
** As a people manager **he/she facilitates team development and sets high-performance standards and strategic priorities, ensures success of each team member.
As a first-level sales leader he/she is responsible for business development and value-based market penetration strategies ensuring customer, partner and SAP Services success.
This area is mainly accountable to ensure Adoption and Consumption of SAP Solutions, leading the customers to a maximum value extraction of our Products.
Supporting customer's transformation journey, with full accountability across Sales and Delivery.Setting strategic goals and outcomes to support the customer's business objectives
You will manage resources,ensuring business critical & innovative results.
Also:
- Builds action plans and makes operational decisions on policies, tactics, resources critical to the function's business success to ensure delivery against strategy of the function or team
- Accountable for annual goals established for team or department directs activities of a team or department of professionals and supports staff.
- Tracks single budget line; makes day to day decisions within or for a team or department; works collaboratively with direct reports; regularly applies expertise in day-to-day activities
**What you Bring**
- _ Team Management_
- Structure development and effective management of Effective Services Sales team
- Building a world-class sales team by recruiting a high calibre sales talent
- Motivates and empowers the sales team, resolves conflicts, removes barriers and drive innovation
- Develop and manage employees' growth and skill sets
- Drives individual growth and development of sales team, setting objectives, performance standards and priorities, coaching and acting as role model on sales approaches and account leadership
- Identifying and supporting teams' development needs in strategic areas
- Sales Management_
- Driving growth and reliable execution within a designated Territory or Accounts assigned to members of his/her team
- Active support and if needed, involvement in entire Sales Engagement
- Achieving or exceeding business targets (order entry, revenue, and profitability)
- Own team performance and drives each sales team member toward expected quarterly and annual sales objectives
- Lead the sale of the complete Services portfolio (according to defined Sales bag)
- Be a Trusted Advisor and "Talk Business"
- Drives team towards expected market penetration and customers/partners satisfaction levels
- Management of account/territory planning and accurate forecasting
- Implement business strategies to ensure customer success driving revenue targets
- Introduces strong sales processes to ensure adequate pipeline of opportunities and demand generations for sustainable growth
- Stakeholder Management_
- Facilitate alignment between services and license-sales for effective Account Planning and Strategy
- Liaison within internal stakeholders within different Lines of Business
- Establish and maintain powerful long-term relationships with clients' C-Level stakeholders/buying centres
- Effective management of the relevant partners
- _Transformational Leadership_
- Communicate a clear vision
- Set demanding goals and empower accountability
- Actively establish relationships characterized by mutual respect and trust
- Encourage people to continuously question the status quo and activate their creative and innovative skills
- Act as a role model, show authentic behaviour, demonstrate best practices and encourage team members to share experiences, celebrate success, promote SAP as a great place to work
- Leadership Experience_
- 2+ years in sales leadership positions within enterprise software and services industry
- Strong leadership and people management experience of mid-size sales teams
- Proven ability to build, develop and drive high-performing teams
- Experience in leading virtual teams cross-border
- Experience in managing and solving conflicts
- Knowledge in Retail, Consumer Products and Agro is an important advantage
- _ Education_
- Bachelor or Master's Degree (MBA would be advantageous)
- Professional Training & Certification_
- Training in Acting as a Manager (e.g. leading a team, cascading strategy, people development, internal processes & tools, sales process methodology)
- Language Requirement
- English: Fluent
- Other: fluency in additional languages a distinct advantage
- Key Success Factors - Quantitative
- Team's objectives delivery within defined budget
- Completion of performance planning/review including development planning for the team
- Key Success Factors - Qualitative
- People management and people development targets
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