Operations Analyst

2 semanas atrás

São Paulo, São Paulo, Brasil Zubale Tempo inteiro

Hi there
Thanks for your curiosity
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**Who We Are**
Zubale is the white label instacart for Latin America that enables retailers to win in eCommerce.
We partner with a wide range of retailers from supermarkets, specialty stores, pharmacies and fashion brands to integrate our technology with their order management systems and fulfill the order end-to-end with independent workers who pick, pack and deliver from the retailers asset (store, warehouse, dark stores etc) to the final customer.
In addition, we can modularize our tech given the retailers needs to provide only in store services (stocking, demos) and last mile services (express, same day, next day)
We have achieved aggressive growth in 5 years operating in 6 countries: Mexico, Brazil, Chile, Colombia, Peru and Costa Rica and completing over 8 million jobs.
Today we serve 80 customers and have daily jobs available in over 20,000 store locations in more than 100 cities.
We're looking for people with an entrepreneurial spirit, and passion for building new and different projects.
This is a rare opportunity in Latin America to work with a well-funded startup with exponential growth.
Our founders are Harvard Business School graduates with deep consumer expertise at Walmart and P&G across Latin America, India, China and Africa.
**What You Will Do**
- Manage funnel metrics and conversion (tracking and improvement)
- Improve independent workers retention by understanding data and converting it into actionable insights for Product/Tech teams
- Build new operational processes to improve our execution quality
- Communicate effectively to ensure right level of support from multi-functional teams
- Create reports to manage daily operations
**The Skills And Experience You Will Bring**
- Bachelor's degree or equivalent in business administration, economics, engineering or similar degrees
- Excellent communication skills in English
- Scrappy: Make things happen with limited resources
- Bias for action to get things done on time and deliver for the business
- Discipline
- Data driven with ability to pull numbers to drive decisions
- Nice to have: Previous experience in early stage startups
**What We Offer**
- Competitive Salary
- Plenty of time to refresh and regenerate: vacation, holidays and floating days
- Fast track development when goals are met
- Great training environment and mentorship by Harvard graduates
- Opportunity to work with an amazing team to build a platform that helps people find a foothold in the digital world

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