Senior Program Manager, Consumables Programs

3 meses atrás

Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’ Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities.
For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as world-class e-commerce. Amazon.com.br is an important and fast-growing business for Amazon.

Amazon is seeking an experienced Senior Program Manager to lead and develop our Subscribe & Save and Buy More & Save programs in Brazil. In this strategic people management role, you will be responsible for driving the vision, roadmap, and execution of these key customer offering programs that enhance the value proposition for Amazon customers.

Key job responsibilities
- Establish the strategic direction and long-term roadmap for the Subscribe & Save and Buy More & Save programs

- Oversee the day-to-day operations, performance, and continuous improvement of these programs

- Manage a talented team of program managers, analysts, and cross-functional stakeholders
- Analyze program data and customer insights to identify opportunities for optimization and growth
- Collaborate with leaders across Retail, Prime, Advertising, Operations and other key business areas to ensure seamless integration and alignment
- Drive the development and testing of new program features, promotions, and pricing strategies
- Represent the programs in cross-functional meetings and executive presentations
- Foster a culture of innovation, ownership, and exceptional customer focus

We are open to hiring candidates to work out of one of the following locations:

Sao Paulo, SP, BRA

BASIC QUALIFICATIONS

- Experience in program/product management, operations, or a related field
- People management experience, including building and leading high-performing teams
- Excellent analytical and problem-solving skills, with the ability to derive insights from data
- Strong program and project management skills, with the ability to drive complex initiatives to completion
- Exceptional communication and stakeholder management skills

PREFERRED QUALIFICATIONS

- Knowledge of SQL

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