Fraud Handling Specialist
3 meses atrás
Purpose of Position
The Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network. This role demands a keen eye for detail, strong analytical skills, and a proactive and upbeat approach to prevent and address fraudulent behaviour. You will work closely with various teams to ensure the integrity and security of our platform. The ideal candidate will have a solid understanding of affiliate marketing dynamics and a proven track record in fraud detection and management.
Key Tasks & Responsibilities
Fraud Detection, Handling & Investigation: Take full responsibility for investigating publishers on the Awin and ShareASale networks, ensuring compliance with the network Terms and Conditions, Code of Conduct, and Client Program Terms. Monitor and analyze performance and transactional data to detect suspicious activities and potential fraud. Perform regular audits throughout the publisher lifecycle, being sure to identify and address anomalies, and gather evidence. Maintain detailed records of fraudulent activities and take proper action where necessary, following our sanction process. Communicate findings to relevant stakeholders. Develop and implement advanced fraud investigation strategies to improve fraud monitoring capabilities. Risk Management: Assess the risk associated to the publishers activities and make decisions according to the sanction options for publishers who are found fraudulent/non-compliant.Payment Monitoring: Consistently review publisher payments on Awin and ShareASale platforms, focusing on identifying and analysing any irregularities.Continuous Improvement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously. Work together to develop and implement comprehensive fraud handling and fraud prevention measures and tools. Develop process and policy improvements in collaboration with the department, as needed.Training & Advisory: Actively provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies. Provide consultancy for client facing roles regarding fraud prevention, fraud investigations, and fraud management. You will be responsible for training of internal stakeholders on Partner Compliance Topics, Tools, and Processes.Skills & Requirements
Customer Service and/or Fraud Investigations: A minimum of 2 years' experience in customer service and/or fraud investigations is mandatory.Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms, social media platforms, and e-commerce environments.Client Service Excellence: Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance. Time Management and Adaptability: Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges. Multitasking in a Dynamic Environment: Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness. Ownership and Accountability: Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work. Positive Team Player: Maintains a positive outlook with a strong team orientation and a demonstrated 'can-do' attitude, contributing positively to team dynamics and morale.Technical Proficiency: Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI. A strong willingness to learn and adapt to new technology systems, network tools, and processes is essential. AI/ML/LLM Systems Experience: Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection. A passion for working at the forefront of technology and innovation in fraud detection. Tools Knowledge: A working knowledge of SimilarWeb, Tableau and Asana is highly favourable, indicating the ability to handle complex data analysis and visualization tasks effectively. Salesforce and Zendesk experience is also a plus.Language Proficiency: Must be fluent in English. Knowledge of German is an advantageous plus.Our Offer
Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regionsDevelopment: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
-
Fraud Handling Specialist
3 meses atrás
São Paulo, SP, Brasil Awin Tempo inteiro**Purpose of Position** **Key Tasks & Responsibilities** - **Fraud Detection, Handling & Investigation**:Take full responsibility for investigating publishers on the Awin and ShareASale networks, ensuring compliance with the network Terms and Conditions, Code of Conduct, and Client Program Terms. Monitor and analyze performance and transactional data to...
-
Fraud Risk Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Awin Tempo inteiroAbout the RoleAwin is seeking a skilled Fraud Risk Specialist to join our team. As a key member of our Awin Compliance Department, you will be responsible for investigating publishers on the Awin and ShareASale networks, ensuring compliance with industry standards and network terms and conditions.Key ResponsibilitiesInvestigate publishers on the Awin and...
-
Vaga De Technical Accounting Specialist I
4 semanas atrás
São Paulo, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiroAre you ready to take your career to the next level? We are seeking a dynamic and motivated individual to join our team as a Technical Accounting Specialist I. If you are passionate about accounting and looking for an opportunity to work in a fast-paced and collaborative environment, this role is perfect for you! This position is based in São Paulo, Brazil,...
-
Fraud Prevention Team Lead
Há 1 mês
São Paulo, São Paulo, Brasil Awin Tempo inteiro**Role Summary**Awin is seeking an experienced Fraud Prevention Team Lead to join our team. In this role, you will be responsible for developing and implementing comprehensive fraud detection and prevention measures and tools. You will lead a team of experienced Fraud Management Specialists and Developers, and work closely with our Fraud Handling Team to...
-
Technical Accounting Specialist I
4 semanas atrás
São Paulo, São Paulo, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiroAbout the RoleAs a Technical Accounting Specialist I, you will be responsible for handling various accounting tasks, ensuring accuracy and efficiency in our financial processes We are looking for a detail-oriented and motivated individual to join our team in São Paulo, Brazil This role is based on a hybrid work model, with the opportunity to work in a...
-
Senior Fraud Detection Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil NG Tempo inteiroAbout NG.Cash: We are the digital wallet of the new generation. An app with everything you need to start controlling your money.Our mission is to bring financial education through access to digital money, teaching you in practice.Salary:$8,500 per month.Job Description:We are looking for a highly skilled Senior Fraud Detection Specialist to join our team. In...
-
Anti-fraud Specialista I
6 meses atrás
Sao Paulo, Brasil Santander Tempo inteiroAnti-Fraud Specialista I - (Analista de Prevenção Junior - PCD) Country: Brazil Se você tem vontade de crescer e aprender sempre, e tem paixão em impactar pessoas através de suas análises, esse pode ser o seu lugar. Ao integrar o time de Anti-Fraud do Santander, você atuará no time que é responsável prevenir fraudes internas e externas, mitigar...
-
Business Growth Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Noto - 360 Fraud And Compliance Tempo inteiroAbout Noto - 360 Fraud And ComplianceWe are a fast-growing fintech company specializing in financial crime prevention solutions. Our mission is to provide cutting-edge tools for organizations to combat fraud and maintain compliance.
-
Data Scientist
4 semanas atrás
São Paulo, São Paulo, Brasil Sumup Inc. Tempo inteiroFraud Prevention Specialist Job DescriptionKey Responsibilities:• Develop and maintain fraud detection models using machine learning techniques.• Monitor, evaluate, and enhance the performance of fraud models in production.• Collaborate with cross-functional teams to design and refine risk policies.• Perform extensive feature engineering to adapt to...
-
Cash Handling Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiroJob Title: CashierJob DescriptionIn this role at Accor Hotels, you will be responsible for handling cash and bank transactions, ensuring accurate and timely processing of financial data. Your duties will include collecting cash and envelopes, counting and verifying cash and cheques, and preparing bank deposits. You will also be responsible for maintaining...
-
Payments & Fraud Team Leader
2 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroMyclient is a prominent player in the online sports betting and gaming industry, known for its user-friendly platform and a wide variety of sports and casino offerings. It provides a seamless betting experience with live streaming options, competitive odds, and real-time statistics, catering to users across various regions. The platform also prioritizes...
-
fraud prevention specialist II
3 meses atrás
São Paulo, Brasil Inter Tempo inteiroVem ser Inter com a gente!!! Conta digital gratuita, plataforma de investimentos, shopping e o que mais a vida precisar. O Inter é isso, e é muito mais. A gente acredita que tudo pode ser mais simples, e que cada dia é mais uma oportunidade de fazer diferente. Se você também é assim, vem ser #sanguelaranja. Join us in Inter&Co!!! Free...
-
São Paulo, São Paulo, Brasil Sumup Inc. Tempo inteiroAbout UsAt SumUp Inc., we empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on us as their financial partner to manage payments, finance, and customer relationships.Job OverviewWe are seeking a skilled Fraud Detection Specialist to join our Fraud...
-
Vaga de Regulatory Affairs Specialist
3 semanas atrás
São Paulo, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiroJob DescriptionSubmit registration materials to Anvisa on behalf of the company.Reply to regulatory inquiries from headquarters employees.Timely sharing the latest Brazilian regulations on medical device registration and import with headquarters. Assist headquarters in comparing regulations.Assist headquarters in translating English documents into Portuguese...
-
Fraud Prevention Strategy Manager São Paulo, Brazil
2 meses atrás
São Paulo, Brasil SumUp Inc. Tempo inteiroAs the Fraud Prevention Strategy Manager at SumUp, you'll lead a team of seven professionals, including analysts, trainees, and specialists, operating across the Americas with a direct impact on our operations in Brazil, the USA, and Mexico. This role is perfect for someone eager to tackle complex challenges in a dynamic, multicultural environment,...
-
Data Insights Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Shopee Tempo inteiroShopee is seeking a skilled Data Insights Specialist to join its team. The ideal candidate will have a strong background in data analysis and experience in prevention of fraud operations.Key Responsibilities:Create and develop improvements in rules to prevent chargeback and optimize payment approvals.Collaborate with regional developers to identify needs for...
-
Operations Improvement Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil SAP SE Tempo inteiroCompany OverviewSAP SE is a leading provider of enterprise software solutions, enabling businesses to run better and achieve their goals.About the RoleWe are seeking an experienced Business Processes Consultant to join our team. As an Operations Improvement Specialist, you will be responsible for handling configuration tickets and ensuring seamless...
-
Data Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Shopee Tempo inteiroShopee is a leading e-commerce platform in Brazil, connecting buyers and sellers across the region. As an experienced Data Analyst on our Fraud Prevention team, you will play a crucial role in developing and implementing strategies to prevent chargebacks and optimize payment approvals.About the RoleCreate and develop improvements in rules to prevent...
-
Vaga de Regulatory Affairs Specialist
4 semanas atrás
São Paulo, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiroJob DescriptionSubmit registration materials to Anvisa on behalf of the company. Reply to regulatory inquiries from headquarters employees. Timely sharing the latest Brazilian regulations on medical device registration and import with headquarters. Assist headquarters in comparing regulations. Assist headquarters in translating English documents into...
-
Sr Financial Lines Claims Specialist
2 semanas atrás
São Paulo, Brasil AIG Tempo inteiroAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Sr Financial Lines Claims Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering...