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Junior Field Service Technician- San Paulo

4 meses atrás

São Paulo, Brasil Elekta Tempo inteiro

Are you a current Elekta employee?

Please click here to apply through our internal career site .

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details

We don’t just build technology. We build hope for everyone dealing with cancer. 

RESPONSIBLE FOR PROVIDING REMOTE AND LOCAL TECHNICAL SUPPORT FOR ALL ELEKTA PRODUCTS IN
LATIN AMERICA IN ORDER TO KEEP THE EQUIPMENT IN GOOD WORKING ORDER THROUGHOUT THE LIFECYCLE.

HAVE A FLEXIBLE WORK SCHEDULE ACCORDING TO THE NEEDS OF THE DEPARTMENT IN ORDER TO ENSURE THE EQUIPMENT UPTIME.

ACTIVITIES INCLUDE PREVENTIVE AND CORRECTIVE MAINTENANCE, UPGRADES, REPORTING THE WORK DONE AND EXPENDITURES, BESIDES TOOLS AND TEST EQUIPMENT CALIBRATION MANAGEMENT.

ALL ENTRIES MUST BE IN ACCORDANCE WITH SECURITY AND QUALITY POLICIES OF ELEKTA. 

RESPONSIBILITIES:

OBTAIN CERTIFICATION IN EOE I AND EOE II COURSES OR EQUIVALENT.

OBTAIN CERTIFICATION IN TECHNICAL BRACHYTHERAPY COURSES WHEN ENROLLED.

OBTAIN CERTIFICATION IN TECHNICAL STEREOTAXY COURSES WHEN ENROLLED.

KNOW ALL FUNCTIONS OF THE LINEAR ELECTRON ACCELERATOR.

PERFORM PREVENTIVE AND CORRECTIVE MAINTENANCE, CORRECTLY FILLING THE REQUIRED REPORTS.

KEEP 100% TREATED CASES PROPERLY UPDATED IN CLM IN NO MORE THAN TWO BUSINESS DAYS AFTER COMPLETION OF THE ACTIVITY.

REPORT ON A DAYLY BASIS THE WORKED HOURS AT THE APROPRIETE PLATFORM.

KEEP THE FIELD CHANGE ORDERS ON-TIME ACROSS THE INSTALLED BASE (0% OVERDUE FCOS).

HAVE A CALL CLEARANCE RATE VIA INTELLIMAX IN THE ORDER OF 25%.

KNOW HOW TO CORRECTLY HANDLE THE NECESSARY TOOLS FOR EACH SERVICE.

DESCRIBE ANY PART OF THE EQUIPMENT THROUGH ITS NOMENCLATURE.

KEEP THE CUSTOMER'S RESPONSIBLE TECHNICIAN INFORMED ABOUT THE PROGRESS / TERMINATION OF THE CALL AND ACTIONS TAKEN.

UPDATE THE STATUS OF THE CALL WITH SUPPORT AT THE TIME OF ENDING OF THE SERVICES RENDERED.

ENSURE MAINTENANCE OF PROVIDED WORK TOOLS.

PARTICIPATE IN CONTINUOUS IMPROVEMENT PROCESSES.

Qualifications:

TECHNICAL DEGREE IN ELECTRICAL ENGINEERING, ELECTRONICS ENGINEERING OR RELATED

ADVANCED ENGLISH LEVEL,

REGULAR KNOWLEDGE OF COMPUTERS AND SOFTWARE SYSTEMS

COMMUNICATION SKILLS

GOOD INTERPERSONAL SKILLS

NATIONAL DRIVING LICENSE LEVEL B

AVAILABILITY TO TRAVEL AND KEEP A VALID PASSPORT.

What you’ll get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits. 

What we offer:  

Opportunity to work with a proactive and supportive team

Hybrid work option (you are required to work on location at least 3 days/week)

Excellent Medical, Dental and Vision coverage

401k, paid Vacation and Holiday

A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account

Opportunity to work on cutting edge in medical advancement.

Close-knit company culture

Upward mobility