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Product Specialist | APMs Payments Performance@Scale
4 meses atrás
EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.
We are looking for a talented Product Specialist who will be working on the management of our Payments portfolio in different regions and countries
As a Product Specialist for Payments Performance@Scale, you'll play a critical role in enhancing the performance and efficiency of our payments platform, driving the continuous evolution and optimization for top-tier performance and operational excellence. Collaborating closely with cross-functional teams, you'll leverage your expertise to drive continuous improvement and optimization of our platform's performance metrics.
Besides conquering the world, your activities will be:
Operational Expertise: Develop a deep understanding of the operational intricacies of our payments platform; Product Support: Provide subject matter expertise to the product team, assisting in the development of features, new payment methods discoveries and enhancements that improve performance and operational efficiency; Performance Analysis: Collaborate with analytics and data teams to analyze platform performance metrics, identify areas for improvement, and recommend solutions to enhance performance; Continuous Improvement: Work with business operations team to establish and maintain processes for ongoing performance monitoring and optimization, ensuring that performance goals are consistently met; Cross-functional Collaboration: Work with different teams in the company to facilitate communication and alignment on priorities related to payments performance. Whats mandatory: Expertise in payments operations, fintech or a related industry; Strong analytical skills with the ability to interpret complex data and draw actionable insights; Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams; Proven track record of driving operational improvements and delivering results in a fast-paced environment. What else would we like to see? Bachelors degree in Business, Technology, or a related field; Ability to translate complex ideas into clear and intuitive product strategies; Experience in iterative product development; Multilingual abilities, especially in markets relevant to the company - Portuguese, English, Spanish and Chinese Madarin; Familiarity with tools and systems such as anti-fraud solutions, smart routing, data visualization/monitoring tools such as DataDog, Kibana and Grafana; Teamwork: Collaborative ideation to find the most elegant solutions; Legacy Respect: Learn from what works; Pragmatism: Value results and practical solutions; Quality First: Prioritize quality in every product decision.EBANX offers:
Spanish, English, and Portuguese classes; Meal Allowance; Transportation voucher (if needed); WAVES - Program of goals and results (variable compensation); EBANX Play - Wellness (Gympass, e-Sports, SESC ); EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career; EBANX Skills: budget for workshops and courses; EBANX Flexible: Birthday Day Off; Semi-flexible hours (8 hours a day - Monday to Friday); EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women; EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers; Life Insurance: Life Insurance 100% paid by EBANX; Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more