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Sell-By-Chat Representative

3 meses atrás


Brasília, Brasil Sagan Tempo inteiro

Job Title: Sell-By-Chat Representative - LATAM
Location: Remote (Global)
Salary Range:
up to 2500 USD

Work Schedule: 40h a week, with availability required during U.S./Canadian Time Zones

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

Sagan represents a company dedicated to providing top-notch SaaS solutions. Our mission is to deliver exceptional services that cater to the evolving needs of businesses, helping them to optimize their processes and achieve significant growth. We pride ourselves on our commitment to innovation, excellence, and customer satisfaction.

Position Overview:

The Sell-By-Chat Representative (SBC) role is pivotal in maximizing engagement with potential clients through email and social platforms. This position involves efficiently managing our inbox and social channels to ensure no lead goes untouched and delivering highly compelling messaging. Additionally, the SBC Representative will play a crucial role in building and fine-tuning efficient lead management systems to handle a substantial influx of leads from various channels. A deep understanding of the SaaS landscape is essential for this role, enabling insightful conversations with prospects and demonstrating how our solutions can address their business needs effectively.

Key Responsibilities:

  • Source Growth Sessions via Email and Social Platforms: Efficiently manage email inbox and social platforms to maximize engagement with potential clients. Ensure no lead goes untouched and that messaging across these channels is prompt and compelling.

    > Success Metrics: Conversion rate on responses for marketing-generated leads, revenue sourced, and show rate on growth sessions sourced.
  • Build Sales Systems: Play a pivotal role in building and fine-tuning a highly efficient and responsive lead management system. Create a well-oiled machine capable of seamlessly handling a substantial influx of leads from various channels.

    > Success Metrics: Rate of change within the SBC machine - Documentation, processes, departmental growth, etc.
  • SaaS Expert: Engage in insightful conversations with prospective clients by continuously educating yourself on industry trends, emerging technologies, and the specific challenges and opportunities that SaaS companies encounter. Address prospects' pain points and demonstrate how our solutions can make a difference for their businesses.

Qualifications:

  • Proficiency and competence in working in and maintaining quality data in CRM systems
    Chat-based sales experience
  • Ability to effectively facilitate multiple ongoing conversations seamlessly over several inboxes and social platforms
  • Highly organized
  • Self-sufficient
  • Ability to mimic writing styles

Nice-to-Haves:

  • Knowledge of HubSpot processes

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.