technical support engineer

ResponsibilitiesAct as the first point of contact for customers and internal users via phone, chat, email, and support portalDiagnose and resolve common product issues using knowledge base articles, runbooks, and standard proceduresCollect and document key information (e.g., issue details, environment, impact, steps to reproduce) to ensure accurate case...

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of...

Trunkstar is a global connectivity platform that enables telecom and IT companies to manage availability, pricing, quoting, ordering, and invoicing in one place. Our platform is used by international carriers, resellers, and enterprises to automate and scale their operations. We are looking for a Support Engineer who combines strong technical skills with...

A well-established multinational company that has developed a global food and beverage chain of products and services, is looking for a Support Engineer. The selected candidate will be responsible for managing escalated technical issues that Level 1 support was unable to fix by conducting thorough investigations, applying advanced technical knowledge to...

**Ciklum** is looking for a **Support Engineer**to join our team full-time in Romania.We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents....

About LexisNexis Risk SolutionsLexisNexis Risk Solutions, through its Firco Enterprise product family, is a global leader in financial crime compliance software, trusted by major banks and financial institutions to combat sanctions violations, money laundering and financial crime.Our platforms process mission‑critical, high‑volume financial data across...

Autuando como Technical Support Analyst você irá: Prestar suporte técnico de nível 1 e 2, oferecendo soluções rápidas e eficazes para os clientes. Atender e resolver incidentes via e-mail, chat e WhatsApp, garantindo uma experiência de atendimento excepcional. Diagnosticar e resolver problemas técnicos, escalando para o time apropriado quando...

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just...

Role: Technical Support Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $55/hour Role Overview: We are hiring for one of our clients, seeking a Computer User Support Specialists to work on a contract basis. This role involves providing technical assistance to end users, troubleshooting hardware and software issues,...

Requirements & QualificationsTechnical degree or equivalent experience in Telecommunications, Networking, Information Technology, Electronics, or related fields.Experience in Technical Support, Field Service, Network Support, or Telecommunications.Knowledge of communication and networking equipment.Experience troubleshooting network or communication...

Degree or currently pursuing a degree in Information Technology or related fields.Minimum of 3 years of experience in IT technical support.Fluent English.Strong communication skills.Experience with advanced troubleshooting for Windows 10, Windows 11, and macOS.Knowledge of endpoint management using Microsoft Intune, Microsoft Configuration Manager...

Location: LATAM Team: Customer Support Role: Technical Customer Support (LATAM) About Respond.io Founded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127 countries and recognized by G2 and...

We are a collective group of fearless people with a clear purpose: to empower professionals around the world through intelligent workflow automation software. Currently, more than 500 people across 7 countries work with us, remotely or in a hybrid way, to make life easier for over 3,000 companies using Pipefy in more than 180 countries. Since our founding in...

Customer at TRACTIANThe Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch,...

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team...

Customer at TRACTIANThe Customer team is the driving factor behind lifetime value, retention and expasion at Tractian. We focus on expanding inside existing customers, crosselling to different products, and building even stronger relationships with our current accounts. Our Enterprise customers are comprised of Fortune 500 companies, such as Hyundai, Bosch,...

Come to one of the biggest IT Services companies in the world! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...

Join to apply for the Technical Support Specialist | LatAm role at Playson Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators. Due to the dynamic growth, we...

Jr Technical Support Analyst 8/18/26 Belo Horizonte, BRA, 36698 Hybrid Position Join Komatsu and Be Part of Something Big! The Company MTS, a wholly owned subsidiary of Komatsu Ltd., is a global leader in mine management technology. Our solutions help mining companies around the world improve productivity, safety, and operational performance through...