technical support representative

Provide technical support to platform users by identifying, reproducing and assisting in problem resolution. Perform initial incident analysis, recording information clearly and in an organized manner. Assist in configuring, monitoring and maintaining internal environments and services. Support the team in investigating issues related to infrastructure,...

Ensure efficient support for usersOpen, qualify, track, and resolve support ticketsWork with partners and vendors when necessaryEnsure prompt handling of requestsPerform operational support activities and monitor IT environments and servicesContribute to system availability, business continuity, and internal customer satisfactionRequirementsBasic to...

Technical Sales – Construction Products Location: Remote – Anywhere in LATAM Schedule: Full-time, aligned with U.S. Eastern Time Employment Type: Employee Compensation: Competitive, based on experience About the Role We are seeking a technically knowledgeable professional to support customers with construction-related products, technical...

Technical Sales – Construction Products Location: Remote – Anywhere in LATAM Schedule: Full-time, aligned with U.S. Eastern Time Employment Type: Employee Compensation: Competitive, based on experience About the Role We are seeking a technically knowledgeable professional to support customers with construction-related products, technical...

Technical Sales Representative - S. Eastern TimeEmployment Type: EmployeeCompensation: Competitive, based on experienceAbout the RoleWe are seeking a technically knowledgeable professional to support customers with construction-related products, technical quotations, specifications, and project requirements. This position combines technical analysis,...

Build your future with Sovos If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos transforms tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. The Work You'll Do As a Senior Technical Support...

Provide first-level (L1) support to internal users, logging, classifying and resolving incidents and service requests. Install, configure and maintain desktops, laptops, printers and other IT equipment. Support Windows operating systems, Microsoft 365 suite and corporate applications. Create, modify and remove users, groups and permissions in Active...

Technical Sales – Construction Products Location: Remote – Anywhere in LATAM Schedule: Full-time, aligned with U.S. Eastern Time Employment Type: Employee Compensation: Competitive, based on experience About the Role We are seeking a technically knowledgeable professional to support customers with construction-related products, technical quotations,...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

The Technical Service & Support Intern will work closely with the Technical Services team to support daily operational activities and ensure efficient resolution of company and client issues. This role will act as a liaison between customer-facing teams, Quality, Product Management, and Customer Service, contributing to the continuous improvement of service...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Customer Support Engineer based in Brazil. This is a senior customer-facing technical role supporting users across Latin America and, when needed, other global regions.You will troubleshoot complex technical...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3...

Technical Support Engineer Remote, Full-time, Mon-Fri Apply here: https://operationsarmy.com/application We are looking for a highly technical, detail-oriented professional to join our Customer Support team as a Tier 2 Technical Support Engineer. This role sits at the intersection of support, product, and engineering, owning advanced troubleshooting,...

Description360dialog is the leading Whatsapp platform for Independent Software Providers. We are hosting the Whatsapp channels for more than 800 software solutions and 45000+ B2B clients. As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business as well as from the tech perspective. Our...

ISI provides telecommunications management and analytics solutions that help organizations gain visibility into communications usage, costs, and operational performance. Our products, including ISI Analytics and Infortel Classic, support customers across a variety of industries by delivering reporting, analytics, and management tools for complex...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until...

Client Service Analyst - Technical SupportClient Service Analyst - Technical SupportTSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.As part of our growth as a card processor in LATAM, we are looking for a Client Service Analyst,...

This role sits at the intersection of technical expertise, customer success, and solution engineering within the AECO (Architecture, Engineering, Construction, and Operations) industry. You will support clients adopting advanced digital construction solutions, ensuring successful implementation, onboarding, and long-term value realization. Acting as a...

Job Overview Participates in analytical, experimental, investigative and other fact-finding work in support of technology product | Responsibilities are within the Technology Product Development Support Function as a generalist or in a combination of Disciplines Essential Functions Work with customers and project management teams to gather requirements...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...