technical support

Garantir um atendimento de excelência aos clientes, revendas e parceiros comerciais, assegurando agilidade, qualidade e confiabilidade na gestão das demandas de pós-venda e assistência técnica. O profissional será responsável pela triagem inicial de solicitações, aplicação das políticas de garantia da empresa, registro e acompanhamento dos...

Provide customer support through multiple communication channels Deliver technical and consultative support by identifying needs and advising on appropriate system usage Clarify questions related to the software Map and analyze issues reported by customers, reproducing the environment for diagnosis and resolution Perform external technical visits, when...

TIER 1 CUSTOMER SUPPORT SPECIALIST LOCATION Brazil | Remote -------------------------------------------------------------------------------- WHY YOU SHOULD JOIN FLUKE RELIABILITY? At Fluke Reliability, we help organizations improve asset performance, reduce downtime, and make smarter maintenance decisions through innovative software solutions. As a...

Garantir um atendimento de excelência aos clientes, revendas e parceiros comerciais, assegurando agilidade, qualidade e confiabilidade na gestão das demandas de pós‑venda e assistência técnica. O profissional será responsável pela triagem inicial de solicitações, aplicação das políticas de garantia da empresa, registro e acompanhamento dos...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: SAP Cloud for Customers iXp Intern - Technical Support We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your...

Job Title: Technical Implementation & Support Engineer (SaaS / eCommerce) Contractor Fee: $3,600-$3,960/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with...

Job Title: Technical Implementation & Support Engineer (SaaS / eCommerce) Contractor Fee: $3,600-$3,960/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with...

Customer Service Agent – Technical SaaS Support (Remote) 🚀 Company: GTSS (Global Tech Services Solutions) Location: 100% Remote Type: Full-time Salary: Competitive (Region-benchmarked) About the Role GTSS is a fast-growing CRM for creators and agencies. We don’t do high-volume scripts; we do high-quality problem-solving. You will handle 5-10 complex...

We are seeking a motivated and hands-on Technical Support Officer to support the operation and maintenance of IT infrastructure, virtual environments, and specialized ICT laboratories. This role involves providing technical support to staff and students, maintaining IT systems, and ensuring the smooth delivery of academic and project activities. This...

OverviewSenior Technical Support Specialist based in São Paulo, responsible for handling escalated, complex technical support cases, mentoring the broader team, and contributing to improvements in support operations and customer satisfaction.The Work You'll DoAt Sovos, we are transforming how companies around the world manage tax compliance. As a Senior...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3...

Lead and develop the Support team, providing continuous coaching and supporting their professional growth; Ensure quality, speed, and efficiency in customer support interactions; Actively engage in critical situations, performing escalations and maintaining direct contact with customers when necessary; Monitor performance metrics and implement continuous...

Overview(Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely)Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you...

A Teltonika está em busca de um Pré-Vendas para atuar em São Paulo, apoiando clientes e equipes internas com expertise técnica em soluções de conectividade e networking.Nesta posição, você trabalhará com roteadores industriais, soluções IoT e tecnologias de redes, apoiando integrações técnicas, troubleshooting e atividades de pré-vendas junto...

Responsibilities Monitor and analyze the performance of field equipment (notebooks, desktops, tablets, mobile phones, electronic voting machines, kiosks and other solutions), identifying deviations, recurring failures and opportunities to improve products and processes. Manage and follow up after-sales incidents, recording, investigating and directing...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...

HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. Learn more about HICX. HICX helps Global 5000 companies to organize and manage their supplier data. The HICX Supplier Management platform enables businesses with thousands of suppliers to efficiently on-board and manage the end-to-end lifecycle of all...

Responsibilities Develop, maintain, and fix ABAP programs. Implement interfaces for integration between SAP and fiscal solutions Mastersaf, Tax One, and DFE. Ensure integrations comply with legal and tax requirements. Perform unit and integration tests, ensuring the quality and performance of solutions. Work on implementation projects and continuous...

Responsibilities Customer technical support and assistance Analysis and resolution of system-related questions and incidents Tracking and management of technical tickets Reproducing errors and validating scenarios Assistance with SQL queries and validation of database information Logging and following up on requests with internal teams Support in...