Supervisor(a) LATAM de Customer Support | CENTOGENE Brasil

Suas tarefasLiderar e desenvolver o time de Customer Support LATAM;Garantir excelência no atendimento e cumprimento de KPIs e SLAs;Trabalhar em parceria com equipes globais para padronizar processos e aprimorar a jornada do cliente;Gerenciar escalonamentos e propor soluções estratégicas;Promover a melhoria contínua e disseminar a cultura de foco no...

**Your Responsibilities**: - Investigate, record, and resolve questions, requests, and technical or operational issues. - Use Salesforce and other digital platforms to document and monitor customer service interactions. - Use Microsoft 365 tools (Outlook, Excel, Teams, etc.) in daily tasks. - Ensure compliance with SLAs and track each stage of customer...

Overview Join to apply for the Atendimento ao Cliente role at CENTOGENE . Responsibilities Respond to customer inquiries via email, phone, and chat professionally and within appropriate timeframes Identify, resolve, and follow up on customer issues efficiently, ensuring high satisfaction levels Document interactions and feedback for continuous service...

The Internet of Things (IoT) is transforming our world—making it safer, more sustainable, and smarter. As a Quectel company, Acceleronix empowers customers to succeed in their IoT projects by turning innovative ideas into impactful, real-world solutions. At Acceleronix, our customers' and employees' groundbreaking ideas drive everything we do. We take...

The Internet of Things (IoT) is transforming our world—making it safer, more sustainable, and smarter. As a Quectel company, Acceleronix empowers customers to succeed in their IoT projects by turning innovative ideas into impactful, real-world solutions. At Acceleronix, our customers' and employees' groundbreaking ideas drive everything we do. We take...

Your ResponsibilitiesRespond to customer inquiries via email, phone, and chat professionally and within appropriate timeframesIdentify, resolve, and follow up on customer issues efficiently, ensuring high satisfaction levelsDocument interactions and feedback for continuous service improvementCollaborate with internal teams to address concerns and enhance...

Your ResponsibilitiesWelcome and assist patients, visitors, and suppliers in a courteous and professional mannerSchedule appointments, confirm bookings, and provide prior instructions about examsSupport the verification and organization of documents and clinical formsAnswer phone calls and respond to emailsForward requests to internal departments of the...

(American English) Customer Support Consultant (LATAM) (American English) Customer Support Consultant (LATAM) Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or...

Your ResponsibilitiesRespond to customer inquiries via email, phone, and chat professionally and within appropriate timeframesIdentify, resolve, and follow up on customer issues efficiently, ensuring high satisfaction levelsDocument interactions and feedback for continuous service improvementCollaborate with internal teams to address concerns and enhance...

Customer Technical Support Manager LATAM Join to apply for the Customer Technical Support Manager LATAM role at BENEO We are a global market leader in functional food ingredients for both humans and animals, with production sites in Germany, Belgium, Chile, The Netherlands and Italy. With our worldwide distribution network, we market our ingredients in over...