Applications Analyst – Five9

4 semanas atrás

Brazil HCLTech Tempo inteiro

Diverse Tech Stack, Global Impact — Join HCLTech

Are you a tech professional with experience across contact center platforms, engineering tools, and supply chain systems ? ➡️

HCLTech is hiring for a dynamic international project in Mexico City , and we’re looking for a versatile Applications Analyst with hands-on expertise in Five9, Calabrio, SolidWorks, and NiceLabel Pro .

This is your opportunity to work across multiple domains — from customer experience to product design and manufacturing — supporting a global client with innovative, integrated solutions.


Role: Applications Analyst – Five9 / Calabrio / SolidWorks / NiceLabel Pro

Key Responsibilities:

  • Support Five9 for contact center operations and Calabrio for workforce optimization and analytics.
  • Utilize SolidWorks for engineering and product design workflows.
  • Configure and maintain NiceLabel Pro for label creation and printing in supply chain and manufacturing environments.
  • Collaborate with cross-functional teams to ensure smooth integration and performance across platforms.


Location : Mexico City

️ Language Requirement : Advanced English – mandatory

✈️ Relocation Requirement : Must be available to work remotely from Brazil during the initial period , with mandatory relocation to Mexico after the probation period


At HCLTech, we don’t just offer jobs — we offer purpose-driven careers. Join a global team where your skills fuel innovation, your ideas matter, and your growth is supported every step of the way.

Why Join HCLTech?

  • Be part of a purpose-led organization with a global footprint
  • Work on diverse technologies across multiple business domains
  • Collaborate with multicultural teams and global clients
  • Enjoy career mobility, continuous learning, and a culture of inclusion


Ready to #FindYourSpark and be part of a team that’s #SuperchargingProgress ?

Apply now or reach out to learn more about this exciting opportunity

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