Applications Analyst – Five9
Há 2 dias
Diverse Tech Stack, Global Impact — Join HCLTech
Are you a tech professional with experience across contact center platforms, engineering tools, and supply chain systems?
HCLTech is hiring for a dynamic international project in Mexico City, and we’re looking for a versatile Applications Analyst with hands-on expertise in Five9, Calabrio, SolidWorks, and NiceLabel Pro.
This is your opportunity to work across multiple domains — from customer experience to product design and manufacturing — supporting a global client with innovative, integrated solutions.
Role: Applications Analyst – Five9 / Calabrio / SolidWorks / NiceLabel Pro
Key Responsibilities:
- Support Five9 for contact center operations and Calabrio for workforce optimization and analytics.
- Utilize SolidWorks for engineering and product design workflows.
- Configure and maintain NiceLabel Pro for label creation and printing in supply chain and manufacturing environments.
- Collaborate with cross-functional teams to ensure smooth integration and performance across platforms.
Location: Mexico City
Language Requirement: Advanced English – mandatory
Relocation Requirement: Must be available to work remotely from Brazil during the initial period, with mandatory relocation to Mexico after the probation period
At HCLTech, we don’t just offer jobs — we offer purpose-driven careers. Join a global team where your skills fuel innovation, your ideas matter, and your growth is supported every step of the way.
Why Join HCLTech?
- Be part of a purpose-led organization with a global footprint
- Work on diverse technologies across multiple business domains
- Collaborate with multicultural teams and global clients
- Enjoy career mobility, continuous learning, and a culture of inclusion
Ready to #FindYourSpark and be part of a team that’s #SuperchargingProgress?
Apply now or reach out to learn more about this exciting opportunity
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