Applications Analyst – Five9

4 semanas atrás

Brazil HCLTech Tempo inteiro

Diverse Tech Stack, Global Impact — Join HCLTech

Are you a tech professional with experience across contact center platforms, engineering tools, and supply chain systems?

HCLTech is hiring for a dynamic international project in Mexico City, and we’re looking for a versatile Applications Analyst with hands-on expertise in Five9, Calabrio, SolidWorks, and NiceLabel Pro.

This is your opportunity to work across multiple domains — from customer experience to product design and manufacturing — supporting a global client with innovative, integrated solutions.

Role: Applications Analyst – Five9 / Calabrio / SolidWorks / NiceLabel Pro

Key Responsibilities:

- Support Five9 for contact center operations and Calabrio for workforce optimization and analytics.
- Utilize SolidWorks for engineering and product design workflows.
- Configure and maintain NiceLabel Pro for label creation and printing in supply chain and manufacturing environments.
- Collaborate with cross-functional teams to ensure smooth integration and performance across platforms.

Location: Mexico City

Language Requirement: Advanced English – mandatory

Relocation Requirement: Must be available to work remotely from Brazil during the initial period, with mandatory relocation to Mexico after the probation period

At HCLTech, we don’t just offer jobs — we offer purpose-driven careers. Join a global team where your skills fuel innovation, your ideas matter, and your growth is supported every step of the way.

Why Join HCLTech?

- Be part of a purpose-led organization with a global footprint
- Work on diverse technologies across multiple business domains
- Collaborate with multicultural teams and global clients
- Enjoy career mobility, continuous learning, and a culture of inclusion

Ready to #FindYourSpark and be part of a team that’s #SuperchargingProgress?

Apply now or reach out to learn more about this exciting opportunity

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