Growth Operations Analyst

Growth Operations Analyst Join to apply for the Growth Operations Analyst role at 99 . About the Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey . We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay). To make life easier for millions of people every day, since 2018, we have been part of DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more. Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results. About the Team / Role This position is part of Fuel Ops, the operations team behind 99Abastece, an innovative initiative from our DriverLab innovation hub. Our mission is to boost driver profitability and satisfaction through a well-balanced fuel marketplace. 99Abastece is a breakthrough product designed to deliver smart, sustainable solutions that improve the daily lives of drivers. As part of an agile and fast-paced environment, we are looking for a proactive, data-driven professional to support strategic initiatives, process improvements, and performance tracking, all while contributing to a culture of continuous learning and growth. As a Growth Operations Analyst , you will support the Growth leadership in executing campaigns and monitoring performance across the driver lifecycle, from acquisition to retention and churn recovery. You’ll help transform data into actionable insights that drive impact and scale, working closely with your peers to ensure our growth initiatives are efficient and ROI-driven. Responsibilities Create and optimize growth campaigns focused on improving conversion while maintaining efficiency through CAC control. Improve and suggest new A/B testing and experimentation to assess the effectiveness of growth initiatives. Support the analysis of growth metrics such as CAC, LTV, penetration, DFRs, churn rate, and campaign ROI. Support the maintenance and improvement of dashboards that track driver lifecycle performance and campaign results. Qualifications Bachelor’s degree in Business, Economics, Engineering, or a related field. 0–2 years of experience in growth ops, business analytics, operations, or similar data-focused roles. Knowledge in Excel or Google Sheets. At least basic knowledge of SQL for data queries and exploration. Strong analytical and problem-solving mindset, with attention to detail. Good communication and collaboration skills, with the ability to learn quickly and adapt to a dynamic environment. Working proficiency in English. It will be a plus if you have: Experience with Python for data analysis or automation. Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Industries Software Development Equal Opportunity Statement We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). #J-18808-Ljbffr