Financial Account Manager

3 semanas atrás

Manaus, Brasil beBeeAccount Tempo inteiro
About the Role

We are seeking an experienced account management professional to maintain and expand our presence in the Brazilian financial market.

  • This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion.

The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.

Primary Objectives:
  • Maintain and strengthen client relationships by ensuring exceptional service through regular communication, on-premise support when required, and seamless coordination between technical teams.
  • Expand market presence by proactively engaging with identified financial institutions in Brazil, with the goal of onboarding new clients over time.
Key Responsibilities:
  1. Client Relationship Management
    • Serve as the main point of contact for the existing customer in Brazil.
    • Conduct regular calls with the client to facilitate effective communication.
    • Monitor client satisfaction and address concerns proactively to ensure loyalty.
  2. New Business Development
    • Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.
    • Develop a strategic sales approach to introduce offerings, emphasizing competitive advantages.
    • Nurture relationships with potential clients and manage them through the sales pipeline.
  3. Market Insight and Reporting
    • Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
    • Provide regular reports to the global sales team on client activities and new business opportunities.
    • Share insights from the Brazilian market to influence broader company strategy.
Work Arrangement
  • Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
  • Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.
Qualifications
  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.

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